Summary
Overview
Work History
Education
Skills
References
Certification
Languages
Timeline
Generic

Mary Tahan

Summary

Dynamic professional with a proven track record at Clear Stratus, excelling in customer service and appointment scheduling. Skilled in Microsoft Office and effective communication, I thrive in fast-paced environments, demonstrating adaptability and teamwork. Committed to enhancing operational efficiency and delivering exceptional client experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Receptionist/Admin

Clear Stratus
Strathfield, NSW
02.2024 - 02.2025
  • Provided direct support to clients and routed phone calls to relevant departments.
  • Scheduled client appointments and meetings while managing office supply inventory.
  • Performed general administrative tasks, including data entry and record management.
  • Delivered exceptional customer service by greeting and communicating effectively with clients.
  • Utilised Microsoft Outlook, Word, and Teams for daily operations and communication.
  • Coordinated with vendors for repairs and maintenance of office equipment.
  • Kept updated records of office expenses and costs, assisting with budget tracking.
  • Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.

Traffic Controller

Road Management Sydney
Sefton, NSW
01.2024 - 12.2024
  • Set up and maintained traffic control equipment at various sites.
  • Implemented traffic management plans to ensure safety and efficient flow.
  • Communicated with fellow traffic controllers to coordinate operations effectively.
  • Utilised stop slow bats, boom gates, and barricades for optimal traffic management.
  • Worked predominantly night shifts in both regional and metro areas.
  • Utilized two-way radios for communication between dispatchers or other field personnel concerning changes in traffic conditions due to accidents or inclement weather.
  • Directed vehicles around construction sites and flagged drivers through blocked roads.

Cafe All Rounder

The Woods Pantry Cafe
Villawood, NSW
04.2023 - 01.2024
  • Greeted and seated customers to create a welcoming atmosphere.
  • Took food and coffee orders, ensuring accuracy and efficiency.
  • Delivered food to customers promptly, enhancing dining experience.
  • Maintained cleanliness of cafe and equipment to uphold hygiene standards.
  • Closed cafe and packed tables efficiently at end of shifts.
  • Demonstrated strong customer service skills with a positive attitude.
  • Contributed to team environment through enthusiasm and support.

Team Member

Al Beik Crispy
Villawood, NSW
03.2022 - 03.2023
  • Delivered exceptional customer service through bilingual communication in Arabic and English.
  • Operated cash register and managed cash handling processes efficiently.
  • Collaborated with team to maintain a clean and safe work environment.
  • Processed orders via phone, online, and counter while ensuring accuracy.
  • Executed multitasking and time management skills to improve workflow.
  • Conducted inventory checks to ensure kitchen supplies remained stocked.
  • Greeted customers warmly and provided detailed menu information.

Team Member

Red Rooster
Bass Hill, NSW
10.2020 - 01.2022
  • Demonstrated strong customer service skills while efficiently handling cash transactions.
  • Collaborated effectively with colleagues in a fast-paced, high-pressure environment.
  • Maintained positive attitude and attention to detail during customer interactions.
  • Managed inventory checks to ensure kitchen supplies remained adequately stocked.

Education

HSC Graduate -

Bass High School
Bass Hill, NSW
09-2024

Skills

  • Adaptability
  • Multitasking
  • Cash register operation
  • Team collaboration
  • Technology proficiency
  • Effective communication
  • Multilingual skills
  • Microsoft Office
  • Customer service
  • Inventory management
  • Data entry
  • Appointment scheduling
  • Critical thinking
  • Punctuality

References

  • Muhammad, Manager - RMS, 0423 595 265
  • Jean El Chalouhi - Woods Pantry, 0452 664 271
  • Zak, Operations Manager - Clear Stratus, 0411 824 860

Certification

  • White Card
  • Traffic Control
  • Traffic Implement

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual

Timeline

Receptionist/Admin

Clear Stratus
02.2024 - 02.2025

Traffic Controller

Road Management Sydney
01.2024 - 12.2024

Cafe All Rounder

The Woods Pantry Cafe
04.2023 - 01.2024

Team Member

Al Beik Crispy
03.2022 - 03.2023

Team Member

Red Rooster
10.2020 - 01.2022

HSC Graduate -

Bass High School

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Mary Tahan