Mary Tarry-Smith

· Assisting customers with clothing

· Diary management

· Ensuring the correct float (opening cash balance) is in the till

· Accurately entering cash card, and other payments into the system

· Generating an end of day summary from the POS system, listing all transactions and expected cash totals

· Drive sales performance by setting targets and motivating staff

· Ensure a high standard of customer service, resolving complaints professionally

· Monitor store performance and implement strategies to boost sales and profitability

· Hiring staff

· Training staff

· Providing personal care and daily living support

· Assisting with bathing, dressing and grooming

· Helping with meal preparation and feeding if required

· Supporting participants with mobility

· Helping with light household tasks such as cleaning and laundry

· Supporting participants in maintaining a safe and organised living environment

· Helping participants travel safely to and from appointments

· Assisting with the use of public transport when necessary

· Providing emotional support and encouragement

· Assisting participants in managing behaviours of concerns using positive behaviour support strategies, if applicable

· Assisting with medication reminders and administration (if within scope)

· Supporting participants in managing their health and attending medical appointments

· Ensuring all support is in line with the NDIS guidelines and participants plan

· Diary management

· Networking

· Mowing, edging and trimming lawns to maintain a neat appearance

· Planting, pruning and maintaining trees, flowers and shrubs

· Weeding, mulching, and fertilizing gardens to promote healthy growth

· Pest and disease control for plants and lawns

· Hedge trimming and shaping for aesthetic appeal

· Communicating with clients to understand the gardening needs and preferences

· Providing expert advice on lawn are and plant maintenance

· Offering quotes and invoices for services provided

· Managing bookings, scheduling jobs and keeping track of appointments

· Handling finances, including invoicing, payments and tax obligations

· Sourcing and purchasing gardening supplies, tools and equipment

· Marketing services through word of mouth, social media and local advertising