Work Preference
Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic
Open To Work

Mary Wary

Australia

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Customer Service ConsultantCustomer Service Representative

Work Type

Full Time

Location Preference

HybridOn-SiteRemote
Location: Australia, AUAdelaide, SA
Open to relocation: No

Salary Range

$69000/yr - $200000/yr

Important To Me

Work-life balancePersonal development programsCareer advancementCompany Culture

Summary

I am a results driven customer service professional with 1+ years of call centre experience. Skilled in communication, problem-solving, and relationship management. Proven ability to deliver exceptional service in high-pressure environments and support organisational goals

Overview

4
4
years of professional experience

Work History

Customer Service Consultant

TSA Group
01.2024 - Current
  • Handling high-volume inbound calls from Telstra and non-Telstra customers
  • Resolving customer inquiries through effective communication and problem-solving techniques.
  • Providing detailed product information to enhance customer understanding and satisfaction.
  • Handling escalated issues, ensuring timely resolutions while maintaining positive customer relationships.

Customer Service Representative

Metropolitans Canteen
02.2022 - 04.2023
  • Provided fast and friendly service to customers in a busy canteen environment.
  • Ensured quality food handling and hygiene standards.
  • Worked collaboratively with staff to maintain smooth daily operations.

Education

Early Childhood Education and Care -

Queen's Ford College
Adelaide
11.2023

High School Certificate - undefined

Golden Grove High School
SA
11.2023

Skills

  • Customer Service & Complaint Resolution
  • Data Entry & Documentation
  • Problem-Solving & Conflict Resolution
  • Early Childhood Education Skills
  • Communication & Active Listening
  • Time Management & Multitasking
  • Technical Troubleshooting
  • Team Collaboration & Leadership Support
  • Computer proficiency
  • Customer satisfaction measurement
  • Appointment scheduling
  • Dispute resolution

LANGUAGES

English
Arabic

Timeline

Customer Service Consultant

TSA Group
01.2024 - Current

Customer Service Representative

Metropolitans Canteen
02.2022 - 04.2023

High School Certificate - undefined

Golden Grove High School

Early Childhood Education and Care -

Queen's Ford College

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Mary Wary