Grace Mary Wegert
Ayr,QLD
Summary
I have extensive knowledge of day-to-day running of a business.
I am a reliable honest and hard worker
Overview
22
22
years of professional experience
Work History
Managing Owner
Owner
Ayr, Qld
11.2024 - Current
- Managed daily operations to enhance workflow and drive business efficiency.
- Oversaw staff scheduling, ensuring adequate coverage during peak hours.
- Developed targeted marketing strategies that increased customer acquisition and retention.
- Weekly ordering stock
- Reconciling end of day/monthly
- Created staff rosters to ensure adequate coverage for all shifts.
- Coordinated inventory management, maintaining stock levels for products offered.
- Established and nurtured vendor relationships to secure quality supplies and optimize terms.
- Ensured compliance with all applicable laws, regulations, policies and procedures.
Team Member
Metro Trains
Broadmeadows , Victoria
05.2021 - 01.2024
- Greeted customers upon entering the station with friendly demeanor.
- Assisted passengers with inquiries and provided route information.
- Monitored train schedules and communicated delays to passengers promptly.
- Collaborated with team members to maintain station cleanliness and organization.
- Conducted regular safety checks on trains and equipment.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Built and maintained working relationships with peers and upper management.
- Answered telephones, directed calls, and took messages.
- Operated photocopiers and scanners, facsimile machines and personal computers.
Second in charge
Coles
Redbank , Qld
05.2004 - 05.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Train staff
- Reconciling end of day
Education
AYR State High
Ayr, QldSkills
- Operations management
- Inventory management
- Client relationship management
- Staff scheduling
- Cash handling
- Team collaboration
- Conflict resolution
- Problem solving
- Effective communication
- Attention to detail
- New business acquisition
- Workplace safety
- Staff hiring
References
References available upon request.
Timeline
Managing Owner
Owner
11.2024 - Current
Team Member
Metro Trains
05.2021 - 01.2024
Second in charge
Coles
05.2004 - 05.2019
AYR State High