Mary Williams
Brisbane,Wynnum West
Summary
Goal-driven Operations Team Leader with an adaptable and insightful approach to tackling all types of business issues. Open and encouraging supervisor practiced at motivating employees to meet challenging demands. Eager to take on a challenging new role and put 7 years of experience in warehousing to use in support of business needs.
Overview
8
8
years of professional experience
Work History
Night Shift Supervisor
Bevchain Logistics
Brisbane, Eagle Farm, Queensland
09.2023 - Current
- Ensured compliance with safety regulations, company policies and procedures.
- Conducted regular staff meetings to discuss issues related to performance, safety and productivity.
- Oversees the night shift operations and ensure safe working environment for all personnel.
- Monitored employee attendance, tardiness and overtime hours.
- Maintained accurate records of time cards, payroll information and other relevant documents.
- Assigned work schedules and monitored progress against goals set by management.
- Identified areas for improvement in terms of efficiency, cost-effectiveness and quality control standards.
- Coordinated with day shift supervisors regarding any unfinished tasks or problems that may arise during night shifts.
- Performed disciplinary actions such as verbal warnings or suspensions when needed.
- Organized training sessions for new hires or existing employees on topics related to their roles.
- Evaluated employee performances on a regular basis providing feedback when necessary.
- Recruited qualified candidates for open positions ensuring they met all requirements.
- Completed opening and closing duties to facilitate business operations.
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
- Reported any incidents or accidents that happened during shift into Foxsafe
- Created reports detailing the progress of each employee's tasks for the shift.
- Releasing / prepping of overnight loads
- Overseeing operations of both LION and COLES product throughout the warehouse consisting of 20 team members .
Operations Team Leader
Primary Connect (AUFDC)
Wiri, Auckland
08.2022 - 08.2023
- Organized team in compliance with all applicable company and legal standards.
- Determined effective schedules and managed daily Despatch workflow.
- Supervised 26 team members, offering feedback and support with work performance.
- Assisted with development and implementation of quality controls, productivity standards and compliance guidelines.
- Trained, mentored and motivated employees to maximize team productivity.
- Built strong operational teams to meet process and production demands.
- Oversaw implementation of procedures, goals and objectives within operations.
- Investigated and completed reports for work-related injuries, submitting paperwork to appropriate insurance carriers.
- Built and developed employee talent to drive engagement, resulting in advancement within company.
- Delegated daily tasks to team members to optimize group productivity.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Determined response to effectively deal with emergencies, accidents and breakdowns.
- Logged, processed and followed up on MHE authorization in Infolink systems
- Addressed discrepancies and issues with team members
- Followed company procedures when taking formal and informal meetings
- Overlooking attendance / performance
- Use of Pyramid / WLM / JDA Blue Yonder systems on a daily basis.
- Scheduled team members for licensing bookings with Double R (Forklift licensing company)
- Tagged out / reported unsafe equipment and or pallets using Pulse.
- Duty of care hospital visits.
- Leading a specific team of 9 Loaders on average loading out 50+ trucks a night including metro and linehaul runs.
- Working together with Halls despatcher to make sure trucks are on route and will make delivery times.
- Receiving in trucks to kickstart AM Operations
- Checking of containers in yard for Imports and updating of spreadsheets.
- Daily equipment and MHE checks
- Regular toolbox announcements to team members ie (Safety, Issues or a job well done)
- Sorting of team pay issues liaising with payroll clerk.
- Issued RODS, Welcome backs and 1 on 1 conversations with team members.
New DC Operations Trainer
Primary Connect AUFDC
Wiri, Auckland
05.2022 - 08.2023
- Explained goals and expectations required of trainees.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Suggested and offered specific training programs to help workers maintain or improve job skills.
- Obtained and organized signoffs , guides and visual materials for development and training purposes.
- Created and offered additional materials to enhance training.
- Participated and attended meetings to obtain information for use in training programs or to inform management / project team of training program status.
- Trained JDA Blue Yonder systems for Receiving / Despatch functions
- Trained Forklift, Forklift 5tonne / Reach truck / PR / Operations
- Identified project needs by reviewing project objectives and schedules.
- Conferred with project personnel to identify and resolve problems.
- Overlooked warehouse operators to make sure they had a complete understanding of operations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Warehouse Operator (Receiving / Despatch)
Woolworths (ANDC)
Wiri , Auckland
04.2020 - 05.2022
- Loaded and unloaded trailers and trucks using PR MHE
- Reported equipment malfunctions and incidents
- Loaded, unloaded, goods and stacked materials through careful operation.
- Maintained clean work area that adhered to strict safety standards.
- Reviewed work orders to check correctness of deliveries.
- Routed received merchandise to proper storage areas according to product specifications and heights.
- Identified and reported inventory discrepancies to supervisor with recommendations for correction.
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
- Maintained dock security and monitored entries into and exits from receiving and other secure areas.
- Checked accuracy of freight manifests against purchase orders, identifying errors before invoices entered into WMS 5.4 system.
- Liaised with vendor representatives to rectify damages and shortages.
- Used scanners to track parcel information, condition or receipt.
- Applied barcodes to stock and used digital scanners to track and locate materials during transportation.
- Used digital database to keep records of units and stock moved.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Replenished and Putaway of inventory.
- Operated material handling equipment to transport product to shipping locations or delivery platforms.
- Received or prepared work orders for checkers.
- Pick and packed orders for shipments.
- Checked in stock ready for Putaway including Tobacco / Pharmacy products.
Forklift Operator
Coca-Cola Amatil
Mt Wellington, Auckland
08.2017 - 02.2020
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Maintained current forklift training and certification as required by company policies.
- Communicated with supervisor and other warehouse staff to coordinate work.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Inspected lifts before use to prevent damage to goods.
- Transported material to correct locations and documented inventory changes.
- Used handheld scanners for warehouse management system compliance.
- Packaged, labeled and tagged goods before transfer.
- Reported safety and quality issues to management.
- Maintained yard appearance, keeping ground clean and clear.
- Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
- Relocated goods from dock area to appropriate storage locations.
- Drove gasoline- or electric-powered vehicles to transport materials between loading, processing and storage areas.
- Estimated weights, heights and centers of balance to make precise placements.
- Noted and recorded receipt of materials on drivers' paperwork.
- Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action.
Warehouse Storeman
Foodstuffs North Island
Mt Roskill, Auckland
02.2016 - 08.2017
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Cleaned and organized aisles, work stations and floors to promote operational productivity and cleanliness.
- Labeled boxes and placed in outbound collection areas.
- Stocked shelves, racks and bins with new or transferred merchandise.
- Filled up pallet coral using Forklift for pickers
- Picked shorted product to make same day delivery
Education
NCEA Levels 1 2 3
Mt. Albert Grammar School
10.2017
Skills
- Staff Development
- Warehouse Operations
- Critical Thinking
- Team Building
- Training & Development
- Attention to detail
- Verbal and Written Communication
- Willing to Learn
- OSHA Compliance
- Staff supervision / Leadership
Timeline
Night Shift Supervisor
Bevchain Logistics
09.2023 - Current
Operations Team Leader
Primary Connect (AUFDC)
08.2022 - 08.2023
New DC Operations Trainer
Primary Connect AUFDC
05.2022 - 08.2023
Warehouse Operator (Receiving / Despatch)
Woolworths (ANDC)
04.2020 - 05.2022
Forklift Operator
Coca-Cola Amatil
08.2017 - 02.2020
Warehouse Storeman
Foodstuffs North Island
02.2016 - 08.2017
NCEA Levels 1 2 3
Mt. Albert Grammar School
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