I have 25+ years of strategy and insights behind me. I have extensive experience across all research methodologies and an deep understanding of the Australian community; their needs, drivers, behaviours and attitudes. My roles have demanded I be the voice of the public across a wide range of issues affecting businesses across FMCG, government, services and utilities. I am as comfortable working with the C-Suite as I am vulnerable Australians. I am prepared for al high level communication, research and insights challenges.
Head up strategic research across all branches - Sydney, Melbourne and Auckland.
Conduct quantitative and qualitative research across all methodologies including online communities, groups, AI assisted research, semiotics, secondary research.
Insights provided across categories and client needs including usage, attitude, brand refresh, corporate reputation, trend analysis ( age and attitude cohorts, climate change, diversity and inclusion, all social needs and issues affecting client business)
Work closely with strategic teams on client and service side to initiate change through key strategic insight recommendations. work at C-Suite level with clients.
Example of recent strategic projects:
RACV: Understanding electrification in the Victorian Community and the role of brand in this space
TasGas(now Solstice): Insights into the Tasmanian brand landscape, semiotics of energy companies in Australia, brand refresh attitudes, needs and recommendations
TAB: Insights to guide strategic changes to brand, regulatory attitudes, corporate governance issues.
ACCC: Insights into scamming and assessment of community needs and communication
NAB and nabtrade: Distinctive brand asset review, brand attitudes, diversity and inclusion and reputation issues
Other clients include: Officeworks, State Library Victoria, NSW Government, AustralianSuper, Active Super, IAP2, Lifeblood, Federation University, MLC, Pitcher Partners, Insignia and others
Brand strategy
Research and insights
Trend analysis
Presentation
Thought Leadership
I love Tasmania and live by the water in Devonport. I am interested in spinning and weaving.