Maryam Al Draiy
Roxburgh Park,VIC
Summary
Versatile professional with a track record of enhancing customer satisfaction at Easy Way Towing through expert office management and client communication. Excelled in roles requiring data entry and team leadership, significantly improving operational efficiency. Committed to continuous learning and applying innovative techniques in automotive window tinting and NDIS services.
Overview
3
3
years of professional experience
Work History
Ndis
Lending Hand
09.2024 - 01.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Automotive Window Tinter
Tint a Car
04.2023 - 02.2024
- Maximized product lifespan by educating customers on proper care and maintenance of their newly-tinted windows.
- Maintained proper documentation of each completed project, including client information, materials used, and job specifications.
- Enhanced vehicle appearance for clients by skillfully applying high-quality window tinting films.
- Stayed up-to-date on industry trends and best practices, attending training sessions and workshops to enhance professional expertise in automotive window tinting techniques.
Administrator
Easy Way Towing
05.2022 - 11.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Education
No Degree -
Roxburgh College
60-70 Donald Cameron Drive 10-2023
Skills
- Data entry
- Workshop organization
- Office administration
- Client communication
- Customer consultation
- Documentation and reporting
- Team building and leadership
- Office management
- Data confidentiality
- Scheduling
Accomplishments
- Resolved product issue through consumer testing
Languages
Arabic
Native or Bilingual
Interests
- Enjoy hobbies that combine physical activity with outdoor exploration
- Passionate about balancing physical health with mental and emotional wellness
Timeline
Ndis
Lending Hand
09.2024 - 01.2025
Automotive Window Tinter
Tint a Car
04.2023 - 02.2024
Administrator
Easy Way Towing
05.2022 - 11.2022
No Degree -
Roxburgh College
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