Maryam Alkhurga
St Clair,NSW
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
News Agency
11.2022 - 03.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Answered product questions using knowledge of sales and store promotions.
- Learned duties for various positions and provided backup at key times.
Receptionist
Medical Center
06.2022 - 08.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Education
High School Diploma -
Western Sydney University
Sydney, NSW06.2024
Skills
- Service Minded
- Till Counting
- Lot Maintenance
- Telephone Management
- Customer Satisfaction
- Credit and Debt Card Processing
- Customer Complaint Resolution
- Time Management
- Patient Information Collection
- Appointment Scheduling Software
- Reminder Calls
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Chaldean
Native or Bilingual
Timeline
Customer Service Cashier
News Agency
11.2022 - 03.2023
Receptionist
Medical Center
06.2022 - 08.2022
High School Diploma -
Western Sydney University
Similar Profiles
Chharvy KhunChharvy Khun
Shop Manager at News AgencyShop Manager at News Agency
IRISH GAHISANIRISH GAHISAN
Customer Service at News AgencyCustomer Service at News Agency
Bastian BrownBastian Brown
Rosebay Newsagency at News AgencyRosebay Newsagency at News Agency