Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Maryam Baqir

Toongabbie

Summary

Motivated and friendly worker with a flexible schedule and willing to work weekends. Dependable and punctual with a dedication to enhance our community. Work collaboratively with team members and provide excellent customer service. Over 6 years of experience in customer service and care and remain dedicated to assisting clientele needs and offer support when needed.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Receptionist

Western Sydney Eye Centre
01.2025 - Current
  • Maintained confidentiality of information regarding clients and company.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled cash transactions and maintained sales and payments records accurately.

SUPPORT WORKER

Proficient Care Services Pty Ltd
03.2024 - 09.2024
  • Initiated and maintained regular client contact to establish trusting relationships
  • Arranged for medical care and services to meet individuals' needs
  • Educated new individuals about processes and requirements
  • Collaborated with staff and family members to achieve desired treatment outcomes
  • Aided clients in developing coping strategies to manage everyday stressors effectively
  • Maintained confidentiality of all client information in line with legal requirements
  • Connected clients with community resources to support their recovery process
  • Conducted home visits to evaluate living conditions and family dynamics
  • Documented all client interactions, assessments, and progress notes in case files
  • Monitored clients' progress and adjusted treatment plans as necessary

Education

Bachelor of Arts - Secondary Education

Curtin University
Perth, WA
11-2028

HIGH SCHOOL DIPLOMA -

Macarthur Girls High School
Parramatta, NSW
12.2021

Skills

  • Effective Communication
  • Patient Counselling
  • Relationship Building
  • Attention to Detail
  • Active Listening
  • Positive and professional
  • Teamwork and Collaboration

Certification

  • First Aid Certificate
  • Police Check Certificate
  • WWCC Certificate
  • NDIS Worker Check Certificate

Languages

Arabic

Timeline

Receptionist

Western Sydney Eye Centre
01.2025 - Current

SUPPORT WORKER

Proficient Care Services Pty Ltd
03.2024 - 09.2024

Bachelor of Arts - Secondary Education

Curtin University

HIGH SCHOOL DIPLOMA -

Macarthur Girls High School

Similar Profiles

CREATE PROFILE
Maryam Baqir