Maryam Deli
Bossley Park,NSW
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Self-assured professional skilled in interpersonal communications and offering background in customer service. Problem-solver with great personality. Brings excellent client engagement skills as Customer Service Executive.
Overview
13
13
years of professional experience
Work History
Assistant in Nursing
Opal Health Care (2014-2022) and Royal Rehabilitation (2021-2022)
- Practice different activities with clients, working in a team environment, helping clients with meal serving, cleaning, attending to clients' ADLS, assisting clients with traveling, taking clients to activities, providing personal care and safety, assisting the care team, facilitating admissions/discharge/transfers, maintaining an arranged unit environment, contributing to efficient communication
Certified Nursing Assistant In Training
Hardi Aged Care
01.2023 - 06.2024
- Administering medications, BGL monitoring, assisting with second check (Insulin), attending to observations, assisting with medication checks, progress notes, following policies and procedures, following the 7 rights of medications
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted residents with daily living tasks, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Family Day Care Business
02.2023 - 09.2023
- Educator for children ages 0 to 5 years, before and after school care
Employed at Royal Rehabilitation
Royal Rehabilitation
01.2021 - 01.2023
Assistant in Nursing
Bossley Park Side Care Community
01.2015 - 11.2022
- Variety of different shifts
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Employed at Medical Center
01.2017 - 01.2018
- Answering phone calls, giving appointments to patients, billing with Medicare, working in a team environment, cleaning, picking and packing items, taking orders, expecting different types of clients, distributing stock, following instructions, working under high pressure, working unsupervised
Employed at Oporto and McDonald's
01.2014 - 01.2015
- Working in a team environment, loading/unloading stocks, heavy lifting/manual handling, delivering orders, ensuring stock is undamaged, taking orders, distributing stock, following instructions, working under high pressure, working unsupervised
Employed at Two Different Real Estate
01.2011 - 01.2012
- Working in a team environment, cleaning, picking and packing items, answering enquiries about houses, taking orders, inspecting properties, distributing stock, following instructions, working under high pressure, working unsupervised
Education
Skills
- Manual Handling
- Great team worker and well organized
- Best Med
- Excellent customer services and cash handling skills
- Pleasant, outgoing manner
- Work well under pressure
- Excellent computer skills
- Great communication
- Customer dispute resolution
- Ability to solve problems
- Support client with medication
- Support client with medical appointments
Personal Characteristics
- Punctual
- Fast Learner
- Polite
- Committed
- Well presented
Phone
(02) 98230726, 0426105010
Personal Information
Date of Birth: 23/10/1996
References
- Sonia Narayan, Hardi Aged care, Registered nurse ward Leader in charge, 0415 374 694
- Ramilyn Julian, Hardi Aged Care, Registered Nurse In charge, 0439 080 953
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Family Day Care Business
02.2023 - 09.2023
Certified Nursing Assistant In Training
Hardi Aged Care
01.2023 - 06.2024
Employed at Royal Rehabilitation
Royal Rehabilitation
01.2021 - 01.2023
Employed at Medical Center
01.2017 - 01.2018
Assistant in Nursing
Bossley Park Side Care Community
01.2015 - 11.2022
Employed at Oporto and McDonald's
01.2014 - 01.2015
Employed at Two Different Real Estate
01.2011 - 01.2012
Assistant in Nursing
Opal Health Care (2014-2022) and Royal Rehabilitation (2021-2022)
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