Maryam Mahmood
Human Resource Professional
Naremburn,NSW
Summary
Insightful Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work History
Human Resources Coordinator
Broadsafe Group of Companies
Naremburn, New South Wales
09.2018 - 01.2022
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Assisted management staff in annual year-end processes and data audits.
- Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
- Captured key feedback from employees during exit interviews.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
Sales Executive
Mobile Experts
Chatswood, New South Wales
05.2016 - 07.2018
- Analyzed past sales data and team performance to develop realistic sales goals.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
Learning and Development Manager
Sui Southern Gas
Karachi, PAKISTAN
10.2008 - 02.2014
- Coordinated ongoing technical training and personal development classes for staff members.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Managed new employee orientation training process for more than [Number] employees each year.
- Created in-depth training manual for all employees.
- Researched and obtained relevant course materials to achieve training objectives.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.
Education
CERTIFICATE IV iN HUMAN RESOURCES - Human Resources Management
TAFE
St Leonards, NSW 01.2021 - 01.2022
MBA - Business Administration
KIET
PAKISTAN 07.2010 - 07.2012
BBA - Business Administration
KIET
PAKISTAN 05.2006 - 09.2009
Skills
Staff recruiting and retention
Equal opportunities facilitation
Background Checks
Training programs
Time management
Workforce improvements
Compensation structuring
Exit interviews
Accomplishments
- Incident Reporting & Return to Work
- Rganizational development
- Erformance Management
- Iscrimination & Equal Employment Opportunity 21st Century Talent management 22 Practical Lesson in Leadership
Timeline
CERTIFICATE IV iN HUMAN RESOURCES - Human Resources Management
TAFE
01.2021 - 01.2022
Human Resources Coordinator
Broadsafe Group of Companies
09.2018 - 01.2022
Sales Executive
Mobile Experts
05.2016 - 07.2018
MBA - Business Administration
KIET
07.2010 - 07.2012
Learning and Development Manager
Sui Southern Gas
10.2008 - 02.2014
BBA - Business Administration
KIET
05.2006 - 09.2009