Maryam Rasheed
Sydney,
Summary
I am a self-motivated, committed, and enthusiastic individual with uncompromising work ethic and strong analytical and technical skills. These skills enable me to effectively analyze issues and develop feasible solutions. I am seeking a challenging position where I can utilize my technical knowledge to enhance the overall effectiveness of the function.
Overview
10
10
years of professional experience
Work History
Systems Analyst
Basket Group PTY LTD
Sydney Olympic Park, NSW
02.2022 - 10.2022
- Provided client support on system operation and troubleshooting.
- Organized system operating procedures to strengthen controls.
- Researched and adopted new technologies to add value to existing offerings.
- Gathered requirements and performed gap analysis through design workshops with users.
- Offered input for complex documents to support client-ready final versions.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Enhanced interfaces to promote better functionality for users.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- TroubleshoTroubleshoot reported by end-users to schedule system changes and identify permanent solutions.
ICT Business Analyst
Coca Cola Beverages Pakistan Ltd
02.2013 - 02.2016
- Creating a detailed business analysis, outlining problems, opportunities and solutions for a business
- Defining business requirements and reporting them back to stakeholders
- Contributing to the management and integration of software development activities
- Managing the full software development life cycle including testing, implementation and auditing
- Writing and maintaining reports to meet the requirements, structure and specifications in agreement with the business quality standards
- Database management, T-SQL queries, data migration and reconciliation and relationship management and arrangement
- Working directly with customers to gather, review, create and implement business requirements
- Write supporting documents for projects, technical documents as well as user manuals
- Resolve and troubleshoot/debug problems and complex issues
- Research and identify the cause of reported defects and fix them promptly
- Providing advice, guidance and expertise in developing proposals and strategies for software design activities such as financial evaluation and costing for recommending software purchases and upgrades.
- Resolved malfunctions with systems and programs through troubleshooting.
- Provided client support on system operation and troubleshooting.
- Diagnosed, troubleshot and resolved network and system problems.
- Organized system operating procedures to strengthen controls.
- Researched and adopted new technologies to add value to existing offerings
- Gathered requirements and performed gap analysis through design workshops with users.
- Enhanced interfaces to promote better functionality for users.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Collaborated with upper management to drive strategy and implement new processes.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Offered input for complex documents to support client-ready final versions.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Gained extensive knowledge in data entry, analysis and reporting
- Worked well in a team setting, providing support and guidance.
- Learned and adapted quickly to new technology and software applications.
Education
Advanced Diploma Of Program Management -
Australian Vocational Training Institute
Sydney01.2022
Diploma of Project Management -
Australian Vocational Training Institute
Sydney, NSW01.2021
Computer Engineering -
University Of Engineering and Technology
Lahore, Pakistan01.2012
Skills
- MS Office (Word, Excel, Access, PowerPoint)
- MS Vision
- SAP HCM
- Oral and written communication skills
- Interpersonal and consultative skills
- Facilitation skills
- Analytical thinking and problem-solving
- Being detail-oriented and capable of delivering a high level of accuracy
- Organizational skills
- Knowledge of the business structure
- Stakeholder analysis
- Costs benefit analysis
- Processes modeling
- Understanding of networks, databases and other technology
References
Available upon request.
Timeline
Systems Analyst
Basket Group PTY LTD
02.2022 - 10.2022
ICT Business Analyst
Coca Cola Beverages Pakistan Ltd
02.2013 - 02.2016
Advanced Diploma Of Program Management -
Australian Vocational Training Institute
Diploma of Project Management -
Australian Vocational Training Institute
Computer Engineering -
University Of Engineering and Technology