Summary
Overview
Work History
Education
Skills
Timeline
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MARYAM TAGHVAEI

sydney,nsw

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.


Overview

4
4
years of professional experience

Work History

Nail Technician

Mary Keith Beauty Bar
05.2023 - Current
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Prepared nail beds and cuticles, shaped nails and applied polish.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
  • Communicated effectively with management concerning important customer issues.
  • Responded to customer requests and concerns about gel application and nail art designs.

Masoud Jewellery
05.2021 - 11.2022
  • Responded to telephone inquiries and complaints following standard operating procedures
  • Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
  • Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts
  • Addressed customers courteously using suitable methods and problem-solving skills.

Assistant Store Manager

Nazi Abbasi Beauty Salon
11.2020 - 04.2021
  • Followed up with customers regarding product functionality and overall satisfaction
  • Investigated and researched issues to determine root causes and appropriate resolution methods
  • Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.

Customer Service Representative

Bayan Bartar English teaching
06.2019 - 02.2021
  • Maintained an organized store environment for customer and employee health and safety
  • Coached employees on customer service and selling techniques.
  • Coordinated with the manager to set specific and actionable goals based on established KPIs
  • Created work schedules to maintain top-quality customer service and lower labour costs
  • Bachelor Of English Translation In English Literature payamnoor university of ilam, Ilam, Ilam

Education

Bachelor of Science - English Translation In English Literature

Ilam University
Iran

Skills

  • Staff Supervision
  • Product and Service Sales
  • Customer Service
  • Staff Management
  • Time Management
  • Cost Control
  • LANGUAGES
  • Persian
  • Native
  • Kurdish

Timeline

Nail Technician

Mary Keith Beauty Bar
05.2023 - Current

Masoud Jewellery
05.2021 - 11.2022

Assistant Store Manager

Nazi Abbasi Beauty Salon
11.2020 - 04.2021

Customer Service Representative

Bayan Bartar English teaching
06.2019 - 02.2021

Bachelor of Science - English Translation In English Literature

Ilam University

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MARYAM TAGHVAEI