I have worked for Tabcorp for 8 years and during this time I have transitioned into many roles such as Customer Support, Team Manager, Trainer, VIP Customer Service Executive and TAB X Customer Experience Manager. Through my customer focused roles, I have developed interpersonal, problem solving and strong skills in establishing and maintaining strong relationships with high value clients. Along with this, through my management roles, I have established leadership and discipline skills which allowed me to build and retain strong relationships with team members. With these skills, in the future I wish to embark on a journey within the VIP leadership team where I will focus on amplifying company profit but also ensure VIP customers are provided with a unique entertainment experience.