Maryan Ramasima
Mickleham,VIC
Summary
Dynamic professional with a proven track record in financial advising and relationship management, honed as a Loans Officer at Bags O' Money and through impactful customer service roles at Avis and Budget Rental. Expert in database management and documentation review, consistently delivering exceptional customer satisfaction and driving operational improvements.
Overview
13
13
years of professional experience
Work History
Touch Rugby Coach
Taki Mai Touch Rugby Club
12.2022 - 12.2024
- Fostered a strong team culture with effective communication techniques for better on-field cooperation and understanding.
- Constructed game plans that capitalized on team strengths while exploiting opposition weaknesses, leading to more victories.
- Assisted in organizing community outreach events which bolstered support for the rugby program among local stakeholders.
- Managed budgeting tasks for the rugby program by overseeing expenditures while maintaining an efficient allocation of funds throughout the season.
- Appointed by Touch Fiji Federation to coach the Fiji Youth Team to the 2024 Asian Youth World Cup held in Brisbane, Australia.
Loans Officer
Bags O' Money
12.2014 - 06.2021
- Assessed creditworthiness of applicants
- Processed loan application efficiently
- Evaluated applications for eligibility
- Review and recommend loans for approval
Customer Service Representative
Avis Rentals
09.2014 - 12.2014
- Handled customer inquiries, bookings and explained terms (sales-oriented)
- Efficiently complete paperwork, recorded vehicle condition, and processed payments (relevant)
- Provided detailed explanations and demonstrations of special vehicle features (rewarding)
- Delivered exceptional customer service, ensuring satisfaction and repeat business (results-oriented)
Customer Service Representative
Budget Rental
02.2012 - 09.2014
- Provided exceptional customer service by managing rentals and returns in compliance with policies
- Welcomed and assisted customers, answering questions in a friendly manner
- Resolved customer issues professionally
- Qualified and processed rentals with accuracy, driving continuous improvement
Education
No Degree - Geography And Land Use Planning
University of The South Pacific
Suva, FijiCertificate III - Individual Support (Ageing)
Australian Learning Group
Melbourne, VIC04-2025
Graduate Certificate (Year 12) - Science
Adi Cakobau School
Suva, Fiji12-2002
Skills
- Database management
- Documentation review
- Relationship building and management
- Financial advising
Languages
English
Native or Bilingual
Fijian
Native or Bilingual
Timeline
Touch Rugby Coach
Taki Mai Touch Rugby Club
12.2022 - 12.2024
Loans Officer
Bags O' Money
12.2014 - 06.2021
Customer Service Representative
Avis Rentals
09.2014 - 12.2014
Customer Service Representative
Budget Rental
02.2012 - 09.2014
No Degree - Geography And Land Use Planning
University of The South Pacific
Certificate III - Individual Support (Ageing)
Australian Learning Group
Graduate Certificate (Year 12) - Science
Adi Cakobau School
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