Maryana Goryal
West Hoxton
Summary
Hospitality trained. I did hospitality 2 years in school due to my passion of making others happy by making them food and beverages with love. I'm familiar with coffees and food and beverages and that gives me the confident that I'll do well. I have always loved to work in an environment where i feel most confident in and Garden Of Eden Cafe gives me peaceful relaxing vibes and the owner seems friendly and sharp. Proactive Hospitality Worker with in-depth understanding of operational practices and logistics coordination. Proficient in day-to-day operations, catering and event preparations. Successful record of motivating team members to boost productivity. Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual.
Overview
2
2
years of professional experience
Work History
Customer Service
Woolworths Supermarket
09.2021 - Current
- Improved customer satisfaction by efficiently resolving collection issues and addressing account inquiries.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Reduced product damage by carefully handling items during the picking process.
- Calm and collected attitude when handling customer complains.
- Received positive feedback from customers due to my enthusiasm towards certain situations.
- Bilingual
Education
John Edmondson High School
Horningsea Park, NSWSkills
- Customer Feedback
- Regulatory Compliance
- Delinquent Account Management
- Program Promotion
- Performance Goals
- Refunds and Exchanges
- Order Taking
- Product and Service Sales
- Time Management Skills
- Cash Management
- Issue Resolution
- Cleaning and Sanitizing
- Till Counting
Availability
Mon - Thur
7am - 3 pm
Fri - Sat
All Day
Timeline
Customer Service
Woolworths Supermarket
09.2021 - Current
John Edmondson High School