Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Maryane Niukapu

Sydney,NSW

Summary

Dedicated Warehouse Worker with a proven track record at Cotton On Group, excelling in packaging, labelling, and maintaining high safety standards. Demonstrates exceptional organizational skills and a self-motivated attitude, significantly enhancing operational efficiency. Known for outstanding teamwork and a commitment to continuous learning, consistently meeting and exceeding performance expectations.

Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.

Experienced with managing office environments and coordinating administrative tasks to support organizational goals. Utilizes strong organizational skills and effective communication to enhance team productivity. Track record of implementing efficient processes and maintaining high standard of operational excellence.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Administration
07.2024 - 12.2024
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Warehouse Worker

Pick Packing
02.2025 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 10 - 15kgs.
  • Maintained clean workspace by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Warehouse Worker

Cotton On Group
11.2022 - 12.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.

Crew Member

McDonald's
07.2023 - 07.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

Graduated From High School -

McAuley High School
Auckland, New Zealand
11.2023

Skills

  • Packaging and labeling
  • Picking and packing
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Warehouse safety
  • Order picking and processing
  • Stacking and staging
  • Safety protocols
  • Safety training
  • Warehouse equipment maintenance
  • Health and safety regulations
  • Willing to learn

Languages

English
Native or Bilingual

Interests

  • Playing Sports
  • Gym Workouts
  • Road Trips
  • Video Gaming
  • Watching Movies and TV Shows
  • I like working with my hands and fixing things

Timeline

Warehouse Worker

Pick Packing
02.2025 - Current

Customer Service Representative

Administration
07.2024 - 12.2024

Crew Member

McDonald's
07.2023 - 07.2024

Warehouse Worker

Cotton On Group
11.2022 - 12.2024

Graduated From High School -

McAuley High School
Maryane Niukapu