Maryangela Athanasakou
Casula,New South Wales
Summary
Small Business Owner with 7 years of experience in business strategy, financial management, strategic planning and problem-solving abilities. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities. Brings proven skills in online retail operations. Knowledgeable about financial tracking, inventory management and promotional strategies to drive substantial sales. History delivering exceptional service to customers and building loyal base. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients. Dedicated to maximizing bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Devoted to giving every customer a positive and memorable experience. Outgoing and friendly with strong drive to succeed. Detail-oriented and able to learn new concepts quickly.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Online Business Owner
Baddie Glam Cosmetics
Casula, New South Wales
02.2018 - 05.2024
- Developed creative promotional strategies to increase sales of cosmetic products.
- Advised customers on the best products for their skin type and tones.
- Researched competitor pricing strategies and made recommendations accordingly.
- Analyzed customer feedback to identify areas for improvement in product selection or services offered.
- Developed strong relationships with vendors to ensure competitive pricing.
- Built relationships with customers to ensure repeat business.
- Developed relationships with suppliers to obtain the best prices for merchandise.
- Provided customer service support via phone and email inquiries.
- Supported online sales efforts through website maintenance and social media campaigns.
- Created effective marketing strategies to increase brand awareness.
White Castle Function Centre
anthony boulmelhem
Lakemba, New South Wales
06.2023 - 01.2024
- Researched ideas to create original plots and themes.
- Disposed of garbage according to health regulations.
- Operated dishwashers to sanitize dishes and silverware.
- Sanitized surfaces with approved cleaning solutions after each task was completed.
- Delivered food orders promptly and courteously.
- Checked food before serving it to customers.
- Prepared drinks according to standard recipes.
Trianon Cake Shop
arthur efthymiou
Earlwood, New South Wales
10.2022 - 04.2023
- Informed customers about product availability and special orders when necessary.
- Assisted with closing duties such as locking up the store after hours.
- Organized the display cases of freshly prepared bakery items for maximum visual appeal.
- Maintained a clean work area by sweeping floors and wiping down counters and equipment.
- Followed proper sanitation procedures when handling food items.
- Maintained accurate records of purchases made by customers.
- Ensured that all merchandise was stored properly at the end of each shift.
- Assisted in pricing items and tracking inventory levels.
- Operated cash registers to process payments from customers.
- Greeted customers and provided excellent customer service.
Najis Charcoal Chicken and Kebabs
michael nagi
Riverwood, New South Wales
01.2022 - 07.2022
- Assisted other cooks when needed during peak business hours.
- Responded promptly to customer inquiries regarding menu items.
- Followed established safety protocols while handling sharp knives and kitchen tools.
- Maintained cleanliness of work areas, equipment, utensils, and dishes.
- Managed time efficiently to complete tasks while keeping up with demand.
- Packaged takeout orders to prevent food from spilling.
- Greeted customers and provided excellent customer service.
Education
High School Diploma -
Kingsgrove High School
Kingsgrove01-2022
Skills
- Online Advertising
- Influencing and negotiation skills
- Relationship Building
- Strong written and verbal communication abilities
- Budgeting and cost control
- Kitchen Organization
- Customer Service
- Marketing
- Order Taking
Languages
English
Full Professional
Greek
Limited
Websites
Certification
- IMP and TCR card
- white card
References
References available upon request.
Timeline
White Castle Function Centre
anthony boulmelhem
06.2023 - 01.2024
Trianon Cake Shop
arthur efthymiou
10.2022 - 04.2023
Najis Charcoal Chicken and Kebabs
michael nagi
01.2022 - 07.2022
Online Business Owner
Baddie Glam Cosmetics
02.2018 - 05.2024
High School Diploma -
Kingsgrove High School
- IMP and TCR card
- white card
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