Mary Ann Harcourt
Eltham,Victoria
Summary
I believe I am a highly organized and dependable candidate with many years of experience in a patient facing role. I am very successful at managing multiple priorities with a positive attitude. I always present with a team focus and am proactive in completing tasks to achieve team goals.
Overview
31
31
years of professional experience
Work History
Polling Assistant
Australian Electoral Commission
11.2023 - 11.2023
- Supported accurate reporting of election results through diligent record-keeping and data entry tasks.
- Collaborated with other Polling Assistants to troubleshoot issues quickly, minimizing disruptions to the voting process.
- Addressed voter inquiries with patience and professionalism, ensuring understanding of the voting process and requirements.
Polling Assistant
Australian Electoral Commission
05.2022 - 05.2022
- Provided clear instructions to voters on how to cast their ballots correctly, reducing instances of spoiled or invalid votes.
- Ensured accurate vote counts by meticulously following ballot handling procedures and maintaining strict confidentiality.
Deputy Charge Radiation Therapist
AUSTIN HEALTH
06.1992 - 08.2019
- Provided emotional support to patients and their families, helping them cope with the challenges of undergoing radiation therapy.
- Improved patient outcomes by consistently delivering accurate radiation treatments as prescribed by the oncologist.
- Collaborated with a multidisciplinary team of healthcare professionals including Radiation Oncologists, Nursing, Allied Health and Admin Staff to develop customized, effective treatment plans for individual patients.
- Monitored and documented patient progress throughout the course of their therapy, making necessary adjustments to maintain optimal treatment effectiveness.
- Assisted in maintaining departmental accreditation by adhering to regulatory standards for quality assurance and documentation processes.
- Participated in continuing education opportunities to stay current on best practices within the field of radiation therapy.
- Maintained strict compliance with Austin Health safety protocols.
- Contributed to a supportive work environment by fostering open communication among colleagues, sharing knowledge, and providing guidance when needed.
- Maintained detailed patient records, ensuring accuracy and completeness for future reference by healthcare professionals involved in the patient''s care.
- Educated, prepared and reassured patients and families by answering questions, providing physical assistance and reinforcing physicians' advice regarding treatment reactions or post-treatment care.
Education
Associate of Applied Science - Medical Radiotherapy
RMIT University
Melbourne, VIC11.1978
Skills
- Patient Education
- Team Collaboration
- Quality Assurance
- Organizational Skills
- Time Management
- Record Keeping
- Attention to Detail
- Empathy and Compassion
- Multitasking Abilities
- Interpersonal Skills
- Records Maintenance
Additional Information
Nainaben Dhana
Education Officer
Radiation Oncology Centre
ONJCWC
Austin Health
94962800
Timeline
Polling Assistant
Australian Electoral Commission
11.2023 - 11.2023
Polling Assistant
Australian Electoral Commission
05.2022 - 05.2022
Deputy Charge Radiation Therapist
AUSTIN HEALTH
06.1992 - 08.2019
Associate of Applied Science - Medical Radiotherapy
RMIT University
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