Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Community Justices Group Youth Mentor
Paroo Nebine Aboriginal Corporation
Cunnamulla, QLD
02.2024 - Current
Assisted with the development of individualized plans for youth to achieve their goals.
Provided guidance, support, and encouragement to at-risk youth.
Collaborated with parents, teachers, counselors, and other professionals to ensure positive outcomes for youth.
Developed strategies to address challenging behaviors in a constructive manner.
Conducted assessments to identify underlying issues that could be addressed through mentorship.
Maintained records of progress on goals and objectives set by youth participants.
Created an environment that was safe and supportive for all participants in mentoring session.
Advised youth on resources available within the community that can assist them.
Encouraged healthy communication between youths and their families or guardians.
Demonstrated respect for differences in culture, religion, gender identity, sexual orientation.
Educated youth about topics such as drug prevention, conflict resolution, decision making skills.
Motivated youth towards successful completion of school assignments or job applications.
Talked with individuals, sharing positive life experiences to encourage improved self-esteem and boost socialization.
Teacher's Assistant
Cunnamulla P-12 State School
Cunnamulla, QLD
02.2022 - 07.2024
Provided individualized assistance to students with special needs in the classroom.
Facilitated small group instruction and activities for students of varying abilities.
Assisted teachers with creating and maintaining a safe, orderly learning environment.
Supported teachers by preparing materials, setting up equipment, and organizing supplies.
Supervised students during lunchtime, field trips, assemblies, and other activities.
Participated in professional development opportunities such as workshops or conferences related to teaching practices or educational trends.
Led after-school programs focused on developing skills in areas like art, music, science, reading comprehension.
Duty Manager
Queens Arms Hotel Roma
Roma, QLD
02.2023 - 01.2024
Developed and implemented strategies to improve customer service.
Supervised cash handling procedures, ensuring that all transactions were processed accurately.
Ensured adherence to health and safety regulations throughout the premises.
Investigated customer complaints in a timely manner, resolving issues efficiently.
Provided training sessions for new staff members on company policies and procedures.
Organized employee appraisals, providing feedback where necessary.
Assisted with recruitment processes when necessary, interviewing potential candidates.
Conducted regular inventory checks to ensure adequate stock levels were maintained at all times.
Responded promptly to any emergency situations that arose during shifts.
Liaised with other departments to ensure seamless operations across the organization.
Created positive work environment for employees and delivered exceptional customer service.
Trained new staff members on proper banking procedures and processes.
Sales Assistant
Cunnamulla Post office
Cunnamulla, QLD
03.2014 - 02.2021
Greeted customers and provided assistance with product selection.
Assisted in creating displays to promote products.
Organized stockroom shelves, racks and bins according to store layout and product categories.
Assisted customers with returns, exchanges and refunds.
Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
Maintained cleanliness of the sales floor area at all times.
Administration Officer (AO3 Level) at Mala'la Health Services Aboriginal CorporationAdministration Officer (AO3 Level) at Mala'la Health Services Aboriginal Corporation