Maryanne Zrilic

• Managed and scaled a profitable recruitment portfolio targeting growth with state government departments and local councils.
• Executed comprehensive onboarding workflows ensuring compliance with government regulations and internal policies.
• Delegated candidate sourcing and interviewing to prioritize client-facing activities through dedicated back-office support.
• Delivered data-driven insights on talent availability and industry trends to clients.
• Actively networked across Adelaide public sector to secure new business and address immediate staffing demands.
• Conducted regular site visits and consultations with line managers to align employment strategies with operational goals.

• Led recruitment initiatives within White Collar and Blue Collar sectors, focusing on diversity in talent sourcing.
• Collaborated with clients as a strategic partner, offering customized staffing solutions for temporary and permanent roles.
• Ensured full compliance with regulatory requirements and workplace health and safety protocols.
• Shifted focus from transactional recruitment to building lasting client relationships.
• Maintained long-term, profitable client partnerships by moving beyond service delivery to act as a consultant; recommended new products and services to solve evolving productivity requirements.
• Established and cultivated new client relationships through open dialogue and high-quality service, ensuring long-term loyalty through rigorous post-placement follow-up and "after-sales" care.
• Conducted in-depth needs assessments to tailor recruitment strategies specifically for warehousing, distribution, and corporate office environments.
• Acted as the primary point of contact for all client concerns; received and resolved issues quickly to increase customer confidence and maintain high satisfaction levels.
• Managed the end-to-end recruitment for specialized labor (e.g., forklift operators); negotiated rates and terms of trading (ToT) while ensuring all candidates passed stringent medical and drug/alcohol testing.
• Conducted comprehensive site inspections and safety audits; ensured 100% compliance with relevant industrial awards, reference checks, and mandatory paperwork.
• Oversaw the administrative lifecycle of each placement, including the management of service procedures, timesheet accuracy, and payroll processing.

• Delivered high-impact employment solutions, connecting long-term unemployed job seekers with commercial and industrial employers.
• Specialized in overcoming barriers to employment through tailored pre-employment training programs.
• Engineered and delivered monthly accredited pre-employment training programs, successfully transitioning 236 job seekers into sustainable employment.
• Conducted in-depth assessments of highly diverse caseloads, "unlocking" hidden skills, and tailoring mainstream roles to fit the specific needs and abilities of vulnerable candidates.
• Managed the end-to-end recruitment and daily operations for major industrial sites, including the Chemist Warehouse Distribution Centre, overseeing daily rosters for a large casual pool.
• Traveled across multiple site offices to provide on-the-ground support to candidates and clients, ensuring seamless communication between Job Service Agencies (JSPs), and employers.
• Led site inductions, tool box meetings, and incident reporting; managed mandatory compliance requirements, including drug and alcohol testing, and reference checks.

Key Achievements

• Mass Placement Success: Successfully placed 236 "hard-to-place" individuals into the workforce through a combination of accredited training, advocacy, and persistent employer engagement.
• Logistical Excellence: Maintained 100% roster fulfillment for high-volume distribution centers, ensuring operational continuity for clients through effective casual pool management, and rapid-response hiring.
• Barrier Removal: Recognized for a compassionate, yet results-driven, approach to helping candidates with disabilities and diverse backgrounds navigate the transition into industrial and commercial sectors.
• Strategic Partnerships: Built a robust network of Job Service Agencies and commercial clients, acting as a trusted intermediary to drive social procurement and inclusive hiring practices.

• Operated as an independent business owner under the RPM umbrella, specializing in high-end permanent white-collar placements. Built a successful desk from the ground up through aggressive cold calling and strategic networking, offering a unique service model that combined professional coaching and training with specialist recruitment for the Real Estate, Automotive, and Sales & Marketing sectors.
• Entrepreneurial Business Development: Engineered a self-sustaining recruitment business through relentless cold calling and the activation of a deep professional network.
• National Account Management: Managed full-cycle recruitment for nationally recognized brands, overseeing the end-to-end placement of high-volume and specialist roles across Australia.
• Cross-Sector Specialization: Delivered tailored recruitment and coaching solutions for a diverse client base, ranging from Sales & Marketing and Event Management to Real Estate and Administration.
• End-to-End Search & Selection: Managed the entire talent lifecycle, including targeted headhunting, behavioral interviewing, and the negotiation of permanent placement terms.
• Consultative Training & Coaching: Integrated professional development and candidate training into the recruitment process to ensure new hires were "desk-ready" and aligned with client performance expectations.

Key Achievements

• Major National Win (Kmart Tyre & Auto): Successfully secured and managed the Kmart Tyre & Auto account, delivering consistent results by recruiting Customer Service Advisors and Store Managers on a national scale.
• High-Impact Placement (Sydney Market): Leveraged cold-calling techniques to break into the Sydney market, securing a partnership with a major event and training company, and successfully placing six key roles within a single project.
• Business Growth: Built a profitable, independent business entity within the RPM network, maintaining a high conversion rate from cold outreach to retained and exclusive assignments.