Motivated assistant manager with a proven track record in customer service and team collaboration. Skilled in training staff and enhancing operational efficiency, committed to delivering exceptional service in fast-paced environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Team Member /Assistant Manager
BWS
Cowra, NSW
06.2024 - Current
Operated point-of-sale systems to process customer transactions efficiently.
Assisted in inventory management by restocking shelves and organizing products.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Collaborated with team members to maintain cleanliness and organization of the store environment.
Personal Care Assistant
Cowra Retirement Village
Cowra, NSW
02.2016 - 06.2022
Assisted residents with daily living activities, promoting independence and dignity.
Implemented individualized care plans to enhance resident well-being and satisfaction.
Collaborated with healthcare professionals to ensure comprehensive health monitoring and support.
Trained new staff on best practices for resident care and safety protocols.
Tree Planter
Mount McDonald Tree Farm
Cowra, NSW
02.2013 - 06.2014
Oversaw tree planting operations, ensuring adherence to quality standards and environmental practices.
Trained new staff on planting techniques, safety protocols, and equipment usage.
Developed efficient planting schedules to optimize workflow and resource allocation.
Monitored plant health and growth, implementing corrective measures as needed.