Mary Janany Arulpiragasam
Melbourne
Summary
Seasoned Bancassurance Specialist with background in developing and implementing bancassurance strategies for financial institutions. Knowledgeable in insurance products, banking operations, and business relationship management. Strengths include strategic planning, risk assessment, customer service, and cross-functional team leadership. Demonstrated track record of driving bancassurance sales growth through proactive relationship building and effective product presentation.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Bancassurance Specialist
Hatton National Bank PLC
Point Pedro
02.2019 - 12.2021
- Provided expert guidance on insurance products to clients and bank staff.
- Collaborated with cross-functional teams to develop tailored financial solutions.
- Educated clients on policy features, benefits, and claims processes.
Sales Agent
Union assurance PLC
Point Pedro
11.2017 - 10.2018
- Assisted clients in understanding insurance products and coverage options.
- Conducted follow-up calls to ensure customer satisfaction and retention.
- Collaborated with team members to address client inquiries and resolve issues.
- Educated potential clients on the benefits of various insurance plans.
- Utilized CRM software to track leads and manage customer relationships.
Trainee
Bank of Ceylon
Point Pedro
04.2018 - 09.2018
- Assisted customers with account inquiries and transactions.
- Handled cash management and ensured accurate balancing of registers.
- Processed loan applications and supported documentation verification.
- Collaborated with team members to streamline daily operations and improve service.
- Educated clients on banking products and services available at the bank.
- Supported the implementation of new software systems for customer management.
- Participated in training sessions to enhance knowledge of banking procedures and policies.
Book Binder
Thirumathy Sellvam printing
Jaffna
02.2015 - 09.2017
- Operated bookbinding machinery to assemble printed materials efficiently.
- Trimmed and cut pages to ensure proper alignment and finishing quality.
- Applied adhesives and binding techniques for various book formats.
Education
Diploma in Fluent English
DMI International English College
Nellaidy Srilanka 01-2016
Diploma in Information Technology
DMI International English College
Nellaidy Srilanka 09-2015
Diploma In Community Service - Family And Community Services
Ridge International College
Melbourne , Vic 01.2024 - 12.2025
BBA - Management
Sri Lanka Institute of Advanced Technological Education
Jaffna, Sri Lanka 01.2016 - 12.2019
Skills
- Financial analysis
- Insurance product knowledge
- Risk assessment
- Policy development
- Sales strategy development
- Market research
- Team collaboration
- Problem solving
- Time management
- Negotiation skills
Timeline
Diploma In Community Service - Family And Community Services
Ridge International College
01.2024 - 12.2025
Bancassurance Specialist
Hatton National Bank PLC
02.2019 - 12.2021
Trainee
Bank of Ceylon
04.2018 - 09.2018
Sales Agent
Union assurance PLC
11.2017 - 10.2018
BBA - Management
Sri Lanka Institute of Advanced Technological Education
01.2016 - 12.2019
Book Binder
Thirumathy Sellvam printing
02.2015 - 09.2017
Diploma in Fluent English
DMI International English College
Diploma in Information Technology
DMI International English College