Mary Jane Anderson
Pimpama,QLD
Summary
Demonstrated ability to remain calm and decisive during high-pressure situations, leading to improved patient outcomes and efficiency in crisis response. Adapt at collaborating with healthcare teams to deliver seamless emergency care services.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Innovative professional in workforce training and development, known for high productivity and efficiency in task completion. Possess specialized skills in instructional design, employee engagement strategies, and performance assessment tools. Excel using communication, adaptability, and leadership to foster learning environments that promote growth.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Resourceful Officer with a knack for completing tasks efficiently and productively. Specialize in strategic planning, conflict resolution, and risk management, ensuring smooth operations and safety protocols are always followed. Excel in leadership, communication, and problem-solving, bringing value to teams by fostering collaboration and driving positive outcomes.
Overview
12
12
years of professional experience
Work History
Trainer Assessor
JBS Australia
Toowoomba, Qld
12.2021 - Current
- Deliver ad-hov and planned on the job training for operations team members
- Assess team members knowledg3 and skills
- Assist with classroom training when required
- Ensure the completion of training plan for the scope assigned within the stipulated timeframe
- Maintain team members training records in our Management system
- Maintained updated knowledge through continuing education and advanced training.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Conducted testing of software and systems to ensure quality and reliability.
- Completed day-to-day duties accurately and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Assisted with customer requests and answered questions to improve satisfaction.
- Operated a variety of machinery and tools safely and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Managed inventory and supplies to ensure materials were available when needed.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Resolved any issues that arise during the assessment process in a timely manner.
- Maintained accurate and current electronic database of completed appraisal work.
- Collaborated with subject matter experts to ensure curriculum content is up-to-date.
- Maintained accurate records of training delivery, student performance evaluations and attendance reports.
- Ensured compliance with regulations governing educational institutions or professional bodies.
- Monitored learner progress through observation, assessment tools and one-on-one meetings.
- Provided advice on best practices related to the teaching and learning environment.
- Assisted with the preparation of lesson plans, course material and handouts.
- Developed and implemented training plans, programs and materials for staff development.
- Advised management on potential areas for improvement in existing training programs.
First Aider
JBS Australia
Toowoomba, Qld
12.2023 - Current
- Educated staff members on proper first aid procedures and safety precautions.
- Observed patient progress closely during recovery period after initial treatment.
- Bandaged wounds and determined necessity for stitches or sutures.
Skilled Slicer
JBS Australia
Toowoomba, Qld
12.2014 - Current
- Inspect sliced products for defects or irregularities in shape or size.
- Maintain high level of knife sharpening skills
- Knowlegde of understanding of Quality requirements
- Follows polices and procedures
- Cut products to specifications
Industrial Cleaner
Zen Fresh Cleaning
Toowoomba, Qld
12.2023 - 12.2024
- Recorded daily activities in log book for future reference.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Utilized various hand tools such as brooms and mops while performing duties.
- Set up high-pressure pumps, vacuums and water-based systems to complete cleaning jobs.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Cleaned production equipment using appropriate solvents and solutions according to safety regulations.
- Requisitioned supplies or equipment for cleaning and maintenance duties.
- Steam-cleaned or shampooed carpets.
- Kept track of inventory levels of cleaning supplies and restocked as needed.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Kept business entrances clean, tidy and professional in appearance.
- Monitored building security and safety by locking doors or avoiding hazards.
- Completed routine maintenance checks, notifying management of needed repairs.
- Maintained cleanliness of industrial areas by sweeping, scrubbing and polishing floors.
- Transported waste materials from designated areas to disposal sites or other designated locations for proper disposal.
- Cleaned restrooms and bathrooms including sinks, toilets, showers and urinals.
- Coordinated with supervisors regarding special projects and assignments.
- Serviced, cleaned and restocked restrooms.
Housekeeping Room Attendant
City Golf Club
Toowoomba, Qld
01.2021 - 12.2022
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Kept up-to-date records of items cleaned in each room.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Reported damage or theft of hotel property to management.
- Organized storage areas for efficient access to materials and supplies.
- Transported cart with cleaning supplies, amenities and linens to assigned guest rooms.
- Furnished guests with clean linens and supplied rooms with toiletries.
- Inspected furniture for damage or stains in between guest stays.
- Inspected all assigned rooms upon completion of cleaning duties.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Maintained cleaning cart with supplies, such as fresh linens and towels.
- Sorted and counted linens and organized in storage areas.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
- Monitored safe usage of chemical cleaners to prevent inhalation, spillage and chemical burns.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Removed trash, recycling and linens from rooms to transport to designated areas.
- Removed trash from rooms and replaced liners to wastebaskets.
- Organized supplies for use based on expected customer needs.
- Performed deep cleaning tasks such as shampooing carpets or steam cleaning furniture.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Assisted colleagues whenever necessary in order to meet deadlines set by management.
- Replaced dirty linens with clean items according to established standards of quality control.
- Stocked linen closets with appropriate supplies for housekeeping staff use.
- Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
- Provided guests with information on hotel services and room features.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Participated in regular training sessions related to hospitality industry trends and best practices.
- Swept stairwells; vacuum hallways; cleaned public restrooms when necessary.
- Responded promptly to requests from guests and other departments.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Ensured compliance with health regulations regarding sanitation procedures.
- Polished and sanitized floors, counters, bathtubs and window sills.
- Interacted pleasantly with clients and guests when performing daily duties.
- Followed established cleaning protocol and reduced per-room labor time while maintaining hotel quality standards.
- Attended to guest rooms by sweeping, mopping, and vacuuming.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Communicated with maintenance team on damages to repair.
- Removed soiled linens and articles from rooms and delivered to laundry area.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Reported any maintenance issues or damage found in the guest rooms to supervisor.
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
- Followed safety procedures when using chemical cleaners and power equipment.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Operated shampooer and vacuum cleaner to clean rugs, carpets and upholstered furniture.
- Swept and damp-mopped private stairways and hallways.
Bartender
Banana Moon Cafe
Philippines, 9000
04.2013 - 02.2014
- Completed regular bar inventories and daily requisition sheets.
- Collected and organized daily till totals and tips.
- Upsold customers from shelf to premium brands to help boost sales.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Provided drink suggestions to customers based on their preferences.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
Queensland Rail Recipient
PROTECH RAIL
4209, Qld
07.2025 - Current
- Overseeing electrical safety at the site and ensuring all controls are in place for safe operations near live electrical infrastructure.
- Supervising and implementing control measures such as Form C (Permit to Work), Safety Clarification Advice (SCA), or Standard Work Activity (SWA), particularly within the mandated three‑metre electrical exclusion zone around overhead line equipment.
- Managing forms and communication, e.g., issuing Form C, ensuring work within exclusion zones meets safety protocols, and maintaining contact with the Electrical Control Operator (ECO). We also mark worksite limits or provide site sketches if marking isn’t feasible.
Education
CPCWHS1001/ WHITE CARD - Prepare To Work Safely in Construction Industry
Toowoomba
QLD02-2025
Apply Fatigue And Managament
CERT Training
Australia02-2025
SARC Safely Access The Rail Corridor
CERT Training
Australia02-2025
WET Working in Electrified Territory
CERT Training
Australia02-2025
RIW Card
QLD
02-2025
Some College (No Degree) - Computer And Information Systems
St. PAUL College
PhilippinesCertificate of Training And Assessment -
Blue Print Career
AustraliaSkills
- White card
- Railway tickets
- Electrical safety
- Training delivery
- Employee engagement
- Multitasking Abilities
- Data entry
- Workflow planning
- Electronic filing systems
- Schedule management
- Microsoft office
- Effective communication
- Resource planning
- Written communication
- Quality assurance
- Critical thinking
- Teamwork
- Adaptability
- Documentation and control
- Decision-making
- Update policies
- Communications management
- Adaptability and flexibility
- Safety training
References
- Leslie Anderson- JBS TRAINING COORDINATOR & HR 0427602623
DAN MANLEY- Rail Industry Protech 0417 799 719
Timeline
Queensland Rail Recipient
PROTECH RAIL
07.2025 - Current
First Aider
JBS Australia
12.2023 - Current
Industrial Cleaner
Zen Fresh Cleaning
12.2023 - 12.2024
Trainer Assessor
JBS Australia
12.2021 - Current
Housekeeping Room Attendant
City Golf Club
01.2021 - 12.2022
Skilled Slicer
JBS Australia
12.2014 - Current
Bartender
Banana Moon Cafe
04.2013 - 02.2014
CPCWHS1001/ WHITE CARD - Prepare To Work Safely in Construction Industry
Toowoomba
Apply Fatigue And Managament
CERT Training
SARC Safely Access The Rail Corridor
CERT Training
WET Working in Electrified Territory
CERT Training
RIW Card
QLD
Some College (No Degree) - Computer And Information Systems
St. PAUL College
Certificate of Training And Assessment -
Blue Print Career