Mary Jane Dilag
G & Dels Bakery
Hampton Park,VIC
1
year of professional experience
Friendly waitstaff with strong customer service, POS accuracy, and multitasking skills. Delivers timely food and beverage service, handles cash and card payments, and maintains clean, welcoming dining areas in busy service environments.
Work History
Waitstaff
3 Months- Delivered food and beverages efficiently, maintaining attentive service and timely table follow-up.
- Took dine-in and takeout orders clearly, confirming modifications and special requests with kitchen staff.
- Greeted guests promptly and presented menu recommendations with accurate knowledge of Chinese dishes.
- Processed payments accurately using POS systems and balanced cash transactions at shift end.
- Reset tables quickly between parties, supporting smooth seating flow and clean dining areas.
- Answered guest questions about ingredients, menu items, and dining options with courteous communication.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
All Round General Laborer/Barista/Waitstaff
1 Year 4 Months- Supported bakery production by preparing ingredients, organizing materials, and maintaining a steady workflow.
- Greeted guests promptly, answered menu questions, and recommended beverage options.
- Processed cash, card, and mobile payments accurately using point-of-sale system.
- Optimized retail space layout for improved customer flow, resulting in higher sales per square foot.
- Boosted sales by creating visually appealing retail displays to showcase available products and services.
- Supported bakery production by preparing ingredients, organizing materials, and maintaining a steady workflow.
- Assembled, packaged, and labeled baked goods for accurate order fulfillment and display readiness.
- Monitored product quality during handling to identify damaged, spoiled, or inconsistent items.
- Cleaned work areas, tools, and machinery to meet sanitation and food safety standards.
- Processed cash, card, and mobile payments accurately using point-of-sale systems.
- Maintained accurate inventory records by conducting regular stock checks and reporting discrepancies to management for prompt resolution.
- Assisted bakers with mixing, portioning, and preparing ingredients for daily production.
- Loaded and unloaded supplies, maintaining organized stock areas and production readiness.
Education
ALL ABOUT ALLERGENS: TRAININGS FOR COOKS AND CHEFS - Food And Nutrition
FOOD HANDLERS BASIC - Food And Nutrition
DO FOOD SAFELY - Food And Nutrition
I'M ALERT IN FOOD SAFETY - Food And Nutrition
HLTAID009 PROVIDE CARDIO PULMONARY RESUCITATION - FIRST AID
Skills
POS operations
POS system operation
Customer service excellence
Efficient organization
Multitasking capabilities
Strong multitasking
Professional demeanor
Customer service
Timeline
Waitstaff
Sun Wah Chinese Restaurant
07.2026 - CurrentRead More
All Round General Laborer/Barista/Waitstaff
G & Dels Bakery
06.2025 - CurrentRead More
NATIONAL ALLERGY COUNCIL
ALL ABOUT ALLERGENS: TRAININGS FOR COOKS AND CHEFS from Food And Nutrition
Read More
FOOD AUTHORITY
FOOD HANDLERS BASIC from Food And Nutrition
Read More
DO FOOD SAFELY
DO FOOD SAFELY from Food And Nutrition
Read More
ENVIRONMENTAL HEALTH AUSTRALIA
I'M ALERT IN FOOD SAFETY from Food And Nutrition
Read More
ALLENS TRAINING
HLTAID009 PROVIDE CARDIO PULMONARY RESUCITATION from FIRST AID
Read More