Mary Jo Ryder
Hawthorn,VIC
Summary
A highly reliable and innovative leader with a proven track record in sales across commercial/ retail property Real Estate , Fashion & Interiors and e-commerce. I specialise in driving sales growth, negotiating high-value contracts, and fostering strong, long-term relationships with both internal and external stakeholders. My ability to identify and capitalise on new business opportunities has consistently resulted in increased sales and expanded market share. By adopting a customer-centric approach, I excel at surpassing sales targets and delivering tailored solutions that boost brand awareness and customer loyalty.
With a strong focus on business development, I have successfully grown revenue by analysing customers needs, optimising operations, and executing strategies that enhance both client satisfaction and profitability. My expertise in negotiating complex contracts, managing high-value accounts, and maintaining client relationships ensures continued business growth and long-term partnerships.
Overview
31
31
years of professional experience
Work History
Business Sales Consulting/ Contracting
Self Employed
08.2024 - Current
- Develop Sales Strategies- Create tailored sales plans and assist with software programs to suit.
- Optimise Sales Processes- Improve efficiency and implement best practices.
- Train & Mentor - Provide training on sales techniques and tools.
- Lead Generation- Develop methods to attract high-quality leads.
- Customer Relationship Management- Strengthen client relationships and retention strategies. B2B communications and sales.
- Product/Service Positioning- Advise on effective positioning and messaging.
- Pricing & Negotiation- Recommend pricing strategies and support contract negotiations.
- Expand Market Reach- Identify and pursue opportunities for entering new markets.
- Increase sales revenue by developing and implementing strategic sales plans for key accounts.
- Negotiate contracts with suppliers to ensure competitive pricing and favourable terms.
- Negotiated prices, terms of sales and service agreements and assist with online store requirements.
Business Development Manager
Meadows Property Group
01.2024 - 07.2024
- Increased client base by identifying new business opportunities and cultivating strong relationships with existing and new clients.
- Developed and implemented strategic plans for business growth, resulting in increased market results and profitability.
- Negotiated lucrative contracts with suppliers and vendors, securing favourable terms and fees for the company.
- Generated new business with marketing initiatives and strategic plans.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Prospecting, cold calling, letterbox drop, building client relationships with developers on new sites and off the plan.
Senior Sales and Marketing Executive
Total Fitouts
01.2019 - 11.2023
- Successfully spearheaded business development initiatives within the Commercial Fitouts sector.
- Generating leads, maintaining client relationships, and collaborating on proposals.
- Established strong relationships with key clients, resulting in repeat business and increased customer satisfaction.
- Negotiated favourable contract terms with vendors, resulting in reduced costs and improved profit margins for the company.
- Set and achieved company defined sales goals.
- Ensured exceptional customer service and satisfaction throughout all projects and management and achieved exceptional financial outcomes.
- Generated leads and identified potential clients through networking and other lead generation activities.
- Collaborated with the sales team to create compelling proposals and presentations for clients.
- Worked directly with trades and architects ensuring deadlines are met across all projects.
- Developed and delivered comprehensive marketing strategies to promote the companies commercial building service.
- Collaborated with internal teams to gather insights and enhance the overall customer experience and to increase loyalty.
- Sustained business success through strategic development and relationship building.
Creative Director/Founder
FRENCH SODA AUSTRALIA
01.2009 - 12.2018
- Established a fashion and design brand with shopfront and e commerce store on Glenferrie Road, Hawthorn.
- Created relationships with over 300 wholesale accounts across both Australia and New Zealand
- Effectively negotiated ongoing contract with David Jones throughout stores across Australia.
- Supervised design/production teams in developing innovative designs for collections within tight deadlines.
- Managed business with monthly projections and measured actual sales performance against original forecasts.
- Calculate monthly projections and measure actual sales performance against original forecasts
- Accountable for negotiating terms and conditions of sales and managed the acquisition of the business.
Retail Centre Manager & Commercial Office Tower
KNIGHT FRANK AUSTRALIA
07.2003 - 04.2008
- Led strategic business development initiatives.
- Expanded service offerings , cultivated long term partnerships, resulting in substantial increases in market share and profitability .
- Reported to landlords in the Asia-Pacific region; generating significant cost savings with budget forecasts.
- Oversaw various departments including Marketing, Facilities Maintenance, Accounts and Administration as Centre Manager
- Negotiated rental reviews, market reviews, concluding leasing deals and store placements within the centre.
- Liaised with property lawyers with adherence to Retail Leases Act and Retail Tenancies Act regulations.
- Prepared Heads of Agreements, Disclosure statements, Insurance liabilities and legal documentation
- Arranged for tenders for refurbishment work and maintenance contracts, coordinating contractors.
Assistant Asset Manager
PROPERTY ACQUISITION AND REAL ESTATE MANAGEMENT
08.2002 - 06.2003
- Arrange for tenders for refurbishment work and maintenance contracts, coordinating contractors
- Managed property compliances with adherence to changing codes and regulations; informing tenants
- Collaborated effectively with property managers and administration staff to achieve cohesive objectives.
- Prepared Heads of Agreements, Disclosure statements, Insurance liabilities and legal documentation.
Corporate Senior Property Manager
MARSHALL WHITE REAL ESTATE
03.2000 - 08.2002
- Provided tailored real estate services to clients across a portfolio of over 250 high end properties. Leasing and management.
- Initiated and execute tenant lease renewals from start to finish, including market recommendations
- Accountable for overseeing and negotiating new leases, lease contracts and arrears management.
- Liaised with owners and tenants regarding maintenance and rental issues, enquiries and documentation
- Liaised closely with contractors on repairs and maintenance to all properties within the portfolio.
Senior Property Manager/Head of Department
O'Donoghues First National Real Estate
03.1994 - 03.2000
- Provided tailored real estate services to clients across a portfolio of over 900 properties and managed and coached Property Managers with their selected portfolio.
- Accountable for overseeing and negotiating new leases, lease contracts and arrears management
- Liaised with owners and tenants regarding maintenance and rental issues, enquiries and documentation.
- Advised clients on market trends and property values, resulting in the successful purchase of a property at the optimal price
- Liaised with contractors on repairs and maintenance to all properties within the portfolio.
Education
VCE Completion -
Loreto Mandeville Hall
Real Estate Cert IV -
Entry Education
01.2024
Certificate IV in Business Estate Agency Practice -
RMIT
09.2004
Timeline
Business Sales Consulting/ Contracting
Self Employed
08.2024 - Current
Business Development Manager
Meadows Property Group
01.2024 - 07.2024
Senior Sales and Marketing Executive
Total Fitouts
01.2019 - 11.2023
Creative Director/Founder
FRENCH SODA AUSTRALIA
01.2009 - 12.2018
Retail Centre Manager & Commercial Office Tower
KNIGHT FRANK AUSTRALIA
07.2003 - 04.2008
Assistant Asset Manager
PROPERTY ACQUISITION AND REAL ESTATE MANAGEMENT
08.2002 - 06.2003
Corporate Senior Property Manager
MARSHALL WHITE REAL ESTATE
03.2000 - 08.2002
Senior Property Manager/Head of Department
O'Donoghues First National Real Estate
03.1994 - 03.2000
VCE Completion -
Loreto Mandeville Hall
Real Estate Cert IV -
Entry Education
Certificate IV in Business Estate Agency Practice -
RMIT
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