Mary Joy Gumobao
Sunbury,VIC
Summary
Dynamic and compassionate professional with extensive experience at RSA Disability Support Services Pty Ltd., excelling in service leadership and quality management. Demonstrated success in enhancing client support through effective communication and teamwork. Skilled in CPR/First Aid, showcasing a strong work ethic and a commitment to ensuring client safety and wellbeing.
Overview
4
4
years of professional experience
Work History
Site-Coordinator (2IC)
RSA Disability Support Services Pty Ltd.
Chadstone, VIC
12.2023 - 02.2025
- Service Leadership
- Quality Service Management
- Client Support
- Health & Safety
- Monthly Reporting to NDIS
- Coordinated with participants external providers and family
- On-call duties
- Led site to discuss progress, challenges, and strategies for improvement.
- Managed site inventory
- Organized weekly and monthly activities for participants.
Team Leader
RSA Disability Support Services Pty Ltd.
Monee Ponds, VIC
12.2022 - 12.2023
- Participated in the assessment of individual needs of participants.
- Maintaining proactive and regular communication with site coordinator and my colleague.
- Ensuring duties and responsibilities are completed.
- Supported participants with there ADL's across Thornbury and Moonee Ponds site.
- Provide therapeutic communications to the participants.
Disability Support Worker
RSA Disability Support Services Pty Ltd.
Monee Ponds, VIC
04.2021 - 12.2022
- Managed challenging behaviors through positive reinforcement techniques.
- Maintained organized filing system for client records, providing complete documentation of all interactions.
- Senior lead staff.
- Maintaining consistent open communication to the house coordinator, house manager, and to my colleague.
- Managing the site both clients and there routine and staff when mangers are offsite.
- Communicate to client's family.
- Ensuring client's wellbeing and safety are always on top of priority
- Ensuring staff and shift run smoothly.
Education
Diploma of Community Service
Equinox College
Sydney, NSW04-2025
Connecting With First Nations People
GenU Training
Melbourne, VIC02-2025
Day To Day Management And Supervision of Staff
VECCI
Melbourne, VIC07-2024
Driving Positive Performance
The Victorian of Commerce And Industry
Melbourne, VIC06-2024
PEG Tubes
Healthcare Australia Education & Training
Melbourne, VIC02-2024
Bachelor of Science - Nursing
RMIT University
Melbourne, VIC11-2023
Certificate III in Individual Support Community &
Australian College of Community Services & Care, A
Online08-2021
Bachelor of Science - Marketing Management
University of Mindanao Tagum
University Of Mindanao, Philippines04-2019
Skills
- Compassionate
- Reliable
- Punctual
- Have strong work ethics
- Calm under pressure
- Can multi-task
- Complete task on-time
- Attention to details
- Cooperative and willing to learn
- Can easily adopt
- Great teamwork skills
- CPR/ First Aid Certified
- Personal Care
- Hoist
- Manual Handling
- Full C class License
Timeline
Site-Coordinator (2IC)
RSA Disability Support Services Pty Ltd.
12.2023 - 02.2025
Team Leader
RSA Disability Support Services Pty Ltd.
12.2022 - 12.2023
Disability Support Worker
RSA Disability Support Services Pty Ltd.
04.2021 - 12.2022
Diploma of Community Service
Equinox College
Connecting With First Nations People
GenU Training
Day To Day Management And Supervision of Staff
VECCI
Driving Positive Performance
The Victorian of Commerce And Industry
PEG Tubes
Healthcare Australia Education & Training
Bachelor of Science - Nursing
RMIT University
Certificate III in Individual Support Community &
Australian College of Community Services & Care, A
Bachelor of Science - Marketing Management
University of Mindanao Tagum
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