Summary
Overview
Work History
Education
Skills
Timeline
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Mary Joy Gumobao

Sunbury,VIC

Summary

Dynamic and compassionate professional with extensive experience at RSA Disability Support Services Pty Ltd., excelling in service leadership and quality management. Demonstrated success in enhancing client support through effective communication and teamwork. Skilled in CPR/First Aid, showcasing a strong work ethic and a commitment to ensuring client safety and wellbeing.

Overview

4
4
years of professional experience

Work History

Site-Coordinator (2IC)

RSA Disability Support Services Pty Ltd.
Chadstone, VIC
12.2023 - 02.2025
  • Service Leadership
  • Quality Service Management
  • Client Support
  • Health & Safety
  • Monthly Reporting to NDIS
  • Coordinated with participants external providers and family
  • On-call duties
  • Led site to discuss progress, challenges, and strategies for improvement.
  • Managed site inventory
  • Organized weekly and monthly activities for participants.

Team Leader

RSA Disability Support Services Pty Ltd.
Monee Ponds, VIC
12.2022 - 12.2023
  • Participated in the assessment of individual needs of participants.
  • Maintaining proactive and regular communication with site coordinator and my colleague.
  • Ensuring duties and responsibilities are completed.
  • Supported participants with there ADL's across Thornbury and Moonee Ponds site.
  • Provide therapeutic communications to the participants.

Disability Support Worker

RSA Disability Support Services Pty Ltd.
Monee Ponds, VIC
04.2021 - 12.2022
  • Managed challenging behaviors through positive reinforcement techniques.
  • Maintained organized filing system for client records, providing complete documentation of all interactions.
  • Senior lead staff.
  • Maintaining consistent open communication to the house coordinator, house manager, and to my colleague.
  • Managing the site both clients and there routine and staff when mangers are offsite.
  • Communicate to client's family.
  • Ensuring client's wellbeing and safety are always on top of priority
  • Ensuring staff and shift run smoothly.

Education

Diploma of Community Service

Equinox College
Sydney, NSW
04-2025

Connecting With First Nations People

GenU Training
Melbourne, VIC
02-2025

Day To Day Management And Supervision of Staff

VECCI
Melbourne, VIC
07-2024

Driving Positive Performance

The Victorian of Commerce And Industry
Melbourne, VIC
06-2024

PEG Tubes

Healthcare Australia Education & Training
Melbourne, VIC
02-2024

Bachelor of Science - Nursing

RMIT University
Melbourne, VIC
11-2023

Certificate III in Individual Support Community &

Australian College of Community Services & Care, A
Online
08-2021

Bachelor of Science - Marketing Management

University of Mindanao Tagum
University Of Mindanao, Philippines
04-2019

Skills

  • Compassionate
  • Reliable
  • Punctual
  • Have strong work ethics
  • Calm under pressure
  • Can multi-task
  • Complete task on-time
  • Attention to details
  • Cooperative and willing to learn
  • Can easily adopt
  • Great teamwork skills
  • CPR/ First Aid Certified
  • Personal Care
  • Hoist
  • Manual Handling
  • Full C class License

Timeline

Site-Coordinator (2IC)

RSA Disability Support Services Pty Ltd.
12.2023 - 02.2025

Team Leader

RSA Disability Support Services Pty Ltd.
12.2022 - 12.2023

Disability Support Worker

RSA Disability Support Services Pty Ltd.
04.2021 - 12.2022

Diploma of Community Service

Equinox College

Connecting With First Nations People

GenU Training

Day To Day Management And Supervision of Staff

VECCI

Driving Positive Performance

The Victorian of Commerce And Industry

PEG Tubes

Healthcare Australia Education & Training

Bachelor of Science - Nursing

RMIT University

Certificate III in Individual Support Community &

Australian College of Community Services & Care, A

Bachelor of Science - Marketing Management

University of Mindanao Tagum
Mary Joy Gumobao