Summary
Overview
Work History
Education
Skills
Availability
Timeline
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Mary Joy Lucas

Summary

Dependable Quality Assurance professional with 10 years of experience working in UNILAB Inc., a pharmaceutical manufacturing company in the Philippines. Currently seeking new opportunities where I can apply my skills and experiences to play a pivotal role in fostering company growth.

Overview

18
18
years of professional experience

Work History

Healthcare Virtual Assistant

Hello Rache
07.2023 - 02.2024
  • Facilitated smooth operations with proficient data entry and management of medical records of a podiatric clinic based in Nevada, USA (Carson Valley Foot Care) through remote work set-up
  • Accurate and real-time transcription of medical information during patient encounter using electronic health record system with clear communication with the healthcare provider
  • Managed multiple administrative tasks effectively such as insurance follow-up, medical records request and referrals while remaining detail-oriented throughout each task.

Barangay Health Worker (Part-time)

Brgy. San Bartolome
06.2023 - 02.2024
  • Contributed to health and well-being of the community by maintaining an up-to-date health records, reports and inventories of office and medical supplies
  • Provided administrative support to other healthcare providers and staff as needed.

Quality Assurance Supervisor/ QA Specialist/Regulatory Affairs Analyst

UNILAB Inc.
12.2012 - 05.2023
  • Managed Internal QA Compliance which includes monitoring of Change Control Requests and Deviation Reports
  • Facilitated cross-functional team meetings for the investigation, root-cause analysis of the reported deviations and implementation of corrective and preventive actions
  • Collaborated with inter-departmental teams to drive continuous improvement initiatives throughout the organization.
  • Worked hand-in-hand with regulatory authorities and law enforcement agencies in monitoring counterfeit products
  • Provided orientation to personnel involved in quality control activities on counterfeit detection, change control process and deviation management to ensure adherence to quality policies and procedures
  • Ensured regulatory compliance of product registration dossiers for local and international markets with close coordination with regional affiliates

Pharmaceutical Documents QC Administrator

Datahold Philippines Inc.
03.2009 - 11.2012
  • Conducted extensive quality control on medical documents of pharmaceutical companies that are published on websites and ensured changes, if any, are applied without compromising quality.

Product Development Chemist

Personal Collection Direct Selling Inc.
05.2008 - 12.2008
  • Conducted product research to identify applicable formulation and technologies that will deliver the desired product claims in different product categories

Quality Assurance Inspector

Euro-med Laboratories
06.2006 - 04.2008
  • Supervised the manufacturing process, from the dispensing of raw materials, to compounding and filling of IV products, until the loading of finished products in the sterilizer.

Education

Masters of Public Health Extension -

University of Wollongong
Wollongong, NSW
12.2025

Bachelor of Science in Pharmacy -

University of the Philippines - Manila
01.2005

Skills

  • Quality Assurance and Compliance
  • Deviation / Change Control / Quality Management
  • Good Manufacturing Practice
  • Documentation and control
  • Organizational / administrative skills
  • Proficient in MS Office programs (Outlook, Word, Excel, Powerpoint)
  • Knowledge in Electronic Health Record or EHR (RXNT and Practice Fusion)
  • Self-motivated and with a keen attention to details

Availability

Available for part-time work every Monday, Wednesday, alternate Fridays and weekends.

Timeline

Healthcare Virtual Assistant

Hello Rache
07.2023 - 02.2024

Barangay Health Worker (Part-time)

Brgy. San Bartolome
06.2023 - 02.2024

Quality Assurance Supervisor/ QA Specialist/Regulatory Affairs Analyst

UNILAB Inc.
12.2012 - 05.2023

Pharmaceutical Documents QC Administrator

Datahold Philippines Inc.
03.2009 - 11.2012

Product Development Chemist

Personal Collection Direct Selling Inc.
05.2008 - 12.2008

Quality Assurance Inspector

Euro-med Laboratories
06.2006 - 04.2008

Masters of Public Health Extension -

University of Wollongong

Bachelor of Science in Pharmacy -

University of the Philippines - Manila

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Mary Joy Lucas