Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mary (laetitia) Zamudio

Sydney,NSW

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy . As well as an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Logistics Coordinator

Hunter Express
02.2023 - Current
  • Tracked orders and notified customers of status or potential delays.
  • Generated documentation and information required for customer shipments.
  • Conducted investigations to resolve issues related to logistics and cargo movements.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Processed returns and updated accounts.
  • Conducted research to address shipping errors and packaging mistakes.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
  • Reviewed paperwork to determine priorities and set schedules.

Barista

Oliver Brown
12.2021 - 02.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Waitress

Griddle Restaurant
06.2020 - 10.2020
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Education

High School Diploma -

St John XXIII Catholic College
Stanhope Gardens, NSW
12.2022

Skills

  • Freight Transportation
  • Telephone Management
  • Company Procedure Adherence
  • Accurate Documenting
  • Process Optimization
  • Critical Thinking
  • Customer Service
  • Administrative Management

Languages

French
Full Professional

Timeline

Logistics Coordinator

Hunter Express
02.2023 - Current

Barista

Oliver Brown
12.2021 - 02.2023

Waitress

Griddle Restaurant
06.2020 - 10.2020

High School Diploma -

St John XXIII Catholic College

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Mary (laetitia) Zamudio