Maryna Alosh
Sydney,Australia
Summary
As a motivated person, I wish to bring a mature and enthusiastic attitude to the workplace. My aim is to work with a company where I can be able to work well in a team and independently.
Highly motivated and adaptable professional with a diverse background in customer service, administration, and operations. Skilled in building relationships, managing day to day tasks, and delivering exceptional results in fast paced environments. Adept at problem-solving, multitasking, and communicating effectively with clients and colleagues. Proven ability to work both independently and as part of a team, consistently meeting deadlines and exceeding expectations. Motivated to apply my strong organizational, interpersonal, and technical skills to contribute to the success of a dynamic team or organization.
Overview
5
5
years of professional experience
Work History
Receptionist/Director of First Impressions
Century 21
Fairfield, NSW
03.2024 - Current
- Greeted and assisted visitors, ensuring a welcoming and professional atmosphere
- Managed phone lines, emails, and client inquiries, directing them to appropriate staff members
- Coordinated appointments for property viewings and meetings, maintaining an organized scheduling system
- Provided administrative support, including filing, data entry, and preparing documents for the real estate team
- Handled tenant complaints, resolved issues efficiently, and ensured client satisfaction
- Assisted with marketing materials, including creating property brochures and updating online listings
- Managed office supplies inventory and maintained a clean, organized work environment
- Welcomed guests with warmth, managed phone lines, and coordinated appointments, enhancing client satisfaction and office efficiency
Rental Management/Property Officer
Laing+Simmons
Cabramatta
05.2023 - 03.2024
- Coordinate and conduct open houses and property viewings, effectively showcasing properties to potential tenants and ensuring all details are communicated clearly
- Manage the application process, including tenant screenings, background checks, and reference verification, ensuring that all leases comply with legal and company policies
- Provide timely updates to property owners regarding property status
- Maintain strong communication to ensure owner satisfaction and prompt action on property matters
- Conduct ingoing, outgoing, and routine property inspections, documenting any issues or maintenance needs and ensuring compliance with lease agreements
- Address tenant inquiries, resolve complaints, and foster positive relationships to improve tenant retention and satisfaction
- Respond promptly to maintenance requests, ensuring timely resolutions
- Ensure accurate record keeping for all property related documents, including lease agreements, inspections, and tenant communication
- And update tenant data
- Assist in creating property listings, marketing materials, and advertising properties on multiple platforms to increase exposure and attract high quality tenants
Customer Service/Barista
Franky& Co
Roselands
08.2022 - 02.2023
Customer Service/Barista
Franky And Co
Greystanes, NSW
11.2021 - 11.2022
Customer Service/Barista
Franky And Co
Fairfield
12.2019 - 11.2021
- Assisted over 100 customers daily, enhancing satisfaction and loyalty through personalized service
- Prepared and served a variety of beverages, ensuring consistent quality and presentation
- Collaborated with team to streamline operations, reducing wait times and improving efficiency
- Prepared coffee, tea, and other beverages quickly and to a high standard, ensuring consistency and quality
- Managed cash register transactions, including processing payments and handling cash
- Assisted in inventory management, restocking supplies, and ensuring the café maintained a clean, organized environment
- Upsold additional products, such as pastries and snacks, contributing to increased sales
- Handled customer inquiries and resolved complaints with professionalism and courtesy
- Maintained health and safety standards, ensuring proper sanitation and cleanliness of the café space
Education
Certificate IV - Real Estate Practice
Under The Hammer
NSW09.2022
University Certificate - Workforce Essentials
Charles Sturt University
NSW07.2021
Year 12 Certificate - HSC
Fairfield High School
09.2019
Skills
- Customer service
- Teamwork
- Communication
- Adaptability
- Time management
- Multitasking
- Problem solving
- Communication Skills
References
- Son (sonny) Tran, Laing+Simmons Cabramatta 0411 217 817, sonny.tran@lsre.com.au
- Roza Cincotta, Franky&co Roselands, 0413525767
Languages
- Arabic
- Assyrian
- English
Additional Information - Professional Summary
Highly motivated and adaptable professional with a diverse background in customer service, administration, and operations. Skilled in building relationships, managing day to day tasks, and delivering exceptional results in fast paced environments. Adept at problem-solving, multitasking, and communicating effectively with clients and colleagues. Proven ability to work both independently and as part of a team, consistently meeting deadlines and exceeding expectations. Motivated to apply my strong organizational, interpersonal, and technical skills to contribute to the success of a dynamic team or organization.
Timeline
Receptionist/Director of First Impressions
Century 21
03.2024 - Current
Rental Management/Property Officer
Laing+Simmons
05.2023 - 03.2024
Customer Service/Barista
Franky& Co
08.2022 - 02.2023
Customer Service/Barista
Franky And Co
11.2021 - 11.2022
Customer Service/Barista
Franky And Co
12.2019 - 11.2021
Certificate IV - Real Estate Practice
Under The Hammer
University Certificate - Workforce Essentials
Charles Sturt University
Year 12 Certificate - HSC
Fairfield High School