Maryna Rekunenko

• Managed recruitment, onboarding, and probation processes

• Conducted performance reviews, coaching, and performance improvement plans aligned with KPIs

• Handled employee relations matters confidentially and in line with company policies

• Ensured workforce compliance, rostering, and payroll approvals using Dayforce

• Supported employee development and overall team performance

• Delivered +20% growth FY22–23 and +10% FY23–24 through effective team leadership

• Coordinated cross-functional processes, ensuring accuracy, compliance, and timely execution

• Maintained detailed documentation and internal records, supporting operational and compliance standards

• Quickly learned internal systems and procedures to effectively support business operations

• Collaborated with internal stakeholders to resolve issues and improve workflow efficiency

• Owned the full sales cycle from prospecting and client consultation through negotiation and closing

• Drove business growth by identifying and developing new client opportunities

• Built and managed long-term client relationships, ensuring high retention and satisfaction

• Led client negotiations and successfully secured new business agreements

• Operated independently, managing all sales activities and client accounts

• Maintained accurate sales records, reporting, and pipeline tracking

• Managed high volume of client enquiries, delivering timely and professional support

• Built strong relationships with clients through effective communication and problem resolution

• Maintained accurate records and ensured efficient handling of customer requests

• Collaborated with internal teams to ensure smooth service delivery and client satisfaction