MARY ROSE G. GRAVADOR
Strathpine,QLD
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Housekeeping Room Attendant
Josh Hospitality Services Pty Ltd
12.2023 - Current
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
- Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
- Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
Housekeeping Room Attendant
Oaks Minor Hotel
06.2023 - 11.2024
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Maintained detailed record of cleaned rooms and reported any maintenance issues, ensuring quick resolution and guest satisfaction.
- Streamlined cleaning procedures to minimize downtime between guest stays, enhancing overall operational efficiency.
Kitchen Hand
Rories Kitchen
04.2023 - 07.2023
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Managed time to juggle multiple tasks simultaneously with ease.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
- Adapted to different kitchen stations as needed, showcasing versatility and broad skill set.
Administrative/Inventory Controller
Ecozone Technopark
01.2020 - 03.2023
- Completed daily cycle counts to maintain accuracy of records.
- Conducted periodic cycle counts to maintain up-to-date information on available stock quantities, ensuring optimal order fulfillment rates.
- Tracked production and quality control systems to proactively identify deficiencies.
- Collaborated with manufacturing and supply chain management.
- Performed root cause analysis of discrepancies between physical inventory counts and system records, taking corrective actions where necessary.
- Performed data entry and completed proper paperwork.
Medical Encoder
University of PerpetuaL Help System Binan Laguna
02.2018 - 03.2020
- Improved patient data accuracy by meticulously reviewing and updating medical records.
- Streamlined communication between healthcare providers and insurance companies through precise coding of procedures and treatments.
- Collaborated with physicians and clinical staff to clarify documentation and ensure accurate coding of medical conditions.
- Verified signatures and checked medical charts for accuracy and completion.
Accounting Encoder
University of Perpetual Help System Biñan Laguna
01.2014 - 12.2017
- Extracted information from database to compile reports for audit process.
- Maintained files, records, and chronologies of entry activities.
- Collaborated with cross-functional teams to ensure seamless integration of encoded data into company databases.
- Improved data accuracy by meticulously inputting information into the system.
- Obtained scanned records and uploaded into database.
- Ensured data security by adhering to company policies and confidentiality guidelines.
Education
Diploma of Leadership And Management
Strategix International College
LEVEL 11, 119 CHARLOTTE ST. BRISBANE QLDDiploma of Business -
Strategix International College
88 Leichard St. Spring Hill 400011-2024
Major in Marketing Management - Bachelor of Science in Business Administration
University of Perpetual Help System Biñan Laguna
Biñan City Laguna 04-2017
Skills
- Quality procedures
- Receiving procedures
- Stock control
- Order management
- Teamwork and collaboration
- Inventory reconciliation
- Cycle counts
- Customer service
- Guest relations
- Positive attitude
- Punctual and reliable
- Continuous learning mindset
- Claims processing experience
- Critical thinking aptitude
Timeline
Housekeeping Room Attendant
Josh Hospitality Services Pty Ltd
12.2023 - Current
Housekeeping Room Attendant
Oaks Minor Hotel
06.2023 - 11.2024
Kitchen Hand
Rories Kitchen
04.2023 - 07.2023
Administrative/Inventory Controller
Ecozone Technopark
01.2020 - 03.2023
Medical Encoder
University of PerpetuaL Help System Binan Laguna
02.2018 - 03.2020
Accounting Encoder
University of Perpetual Help System Biñan Laguna
01.2014 - 12.2017
Diploma of Leadership And Management
Strategix International College
Diploma of Business -
Strategix International College
Major in Marketing Management - Bachelor of Science in Business Administration
University of Perpetual Help System Biñan Laguna
Similar Profiles
RADHA PANDEYRADHA PANDEY
Accountant at Josh Hospitality Services Pty LtdAccountant at Josh Hospitality Services Pty Ltd
Sandra SchnippenkötterSandra Schnippenkötter
ATTENDANT - UTILITY at Compass Group Remote Hospitality Services Pty LtATTENDANT - UTILITY at Compass Group Remote Hospitality Services Pty Lt
Aabhas DahalAabhas Dahal
Assistant Housekeeping Manager at Josh Hospitality - Amora HotelAssistant Housekeeping Manager at Josh Hospitality - Amora Hotel