Summary
Overview
Work History
Skills
Timeline
Generic

Marysia Potroz

Chester Hill,NSW

Summary

Training professional with extensive leadership experience in staff development, process and productivity improvements, performance management and curriculum design. Positive Senior Administrative Assistant with 2 years in executive team support. Strengths include organizing and maintaining calendars, developing written communications to all staff and providing excellence in guest experience.

Overview

2
2
years of professional experience

Work History

Manager, Learning & Development

KPMG Australia
01.2024 - Current
  • Facilitated internal workshops and seminars on topics such as effective communication, team-building, problem-solving, and conflict resolution.
  • Developed onboarding processes that streamlined new hire orientation and integration into company culture, reducing time-to-productivity rates.
  • Leveraged instructional design best practices to create engaging and impactful learning experiences for employees at all levels.
  • Developed and maintained a centralized Learning Management System, providing employees with easy access to relevant training materials and resources.
  • Assessed employee skill gaps and developed targeted training interventions to close those gaps, improving overall performance levels.
  • Promoted a culture of diversity and inclusion by incorporating diverse perspectives into the design and delivery of training programs.
  • Increased employee engagement by creating customized training plans tailored to individual needs and goals.
  • Collaborated with cross-functional teams to develop effective training materials and resources for various departments.
  • Enhanced employee development by implementing comprehensive learning strategies and programs.
  • Revamped outdated training manuals by incorporating interactive elements such as videos, quizzes, real-life scenarios to keep learners engaged throughout the process.
  • Managed new employee orientation training process for more than 50 employees each year.

Senior Administrative Assistant

KPMG Australia
06.2022 - Current
  • Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
  • Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
  • Supported program operations by preparing and updating documents, reports and spreadsheets.
  • Supported project teams in achieving their goals through proactive assistance with research, data analysis, and report preparation.
  • Acted as backup for other employees by providing support and adapting to requirements of department.
  • Maintained personal schedule, professional calendar, and individual appointments for senior staff members.
  • Created and updated records and files to maintain document compliance.
  • Managed sensitive information with utmost discretion to maintain confidentiality at all times.
  • Coordinated seamless onboarding experiences for new hires to ensure they were properly equipped with the necessary tools to succeed in their roles from day one.
  • Expedited decision-making processes for senior leadership by creating concise meeting minutes highlighting key discussion points and action items.

Skills

  • E-Learning Design
  • Organizational Development
  • Training delivery
  • Stakeholder Management
  • Expert Time Management
  • Project Coordination Expertise
  • Technical knowledge
  • Staff Training
  • Proficient in Microsoft Office
  • Executive support experience
  • Cross-Functional Team Development
  • Course Development

Timeline

Manager, Learning & Development

KPMG Australia
01.2024 - Current

Senior Administrative Assistant

KPMG Australia
06.2022 - Current
Marysia Potroz