Summary
Overview
Work History
Education
Skills
Trainings And Seminars
References
Timeline
Generic
MARY TUESDAY NERI

MARY TUESDAY NERI

Strathtulloh,VIC

Summary

Seeking a responsible job with opportunities for career growth that allow me to fully utilize my skills in the best possible way, abilities and knowledge to perform my duties. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

2
2
years of professional experience

Work History

Knowledge and Process Lead

Wideout
01.2023 - 09.2023
  • Scheduled appropriate number of employees to complete production line tasks.
  • Monitored tool use and performed repairs.
  • Supervised processes to eliminate weak points or bottlenecks in business operations.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Reported on findings and made proactive and targeted recommendation to senior leaders.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Managed quality assurance initiatives.
  • Developed and enhanced process documents to clear up confusion and boost performance.
  • Mapped process workflows to enhance understanding of procedures.
  • Evaluated employee performance and equipment organization to assess and improve plant operations.
  • Investigated processes to develop maps and determine optimal improvement approaches.

Data Management Specialist

Wideout Workforces Inc.
01.2022 - 01.2023
  • Organize data in accordance with the client/customer and company’s standards in a timely manner
  • Identify and correct data errors
  • Document completed and occurring tasks
  • Coordinate with the team to ensure compliance with all protocols and maintain quality of work
  • Resolved issues by assisting and effectively communicating with team members
  • Providing constructive feedback to colleagues to improve performance.
  • Formulated techniques for quality data collection to meet expected adequacy, accuracy and legitimacy targets.
  • Developed and modified programs to meet customer requirements.

Customer Service Representative

Concentrix-Alabang
08.2021
  • Telecommunication account
  • Guiding customer and attending customer’s needs
  • Australian Account
  • Gaining the trust and understanding of the customer
  • Sustain great customer service
  • Flexible working hours.

Assistant Supervisor - Housekeeping

Crown Metropol-Melbourne VIC
06.2019
  • Effectively resolved guest complaints ensuring the guests needs were exceeded ensuring all rooms are cleaned to the highest quality standards completed all tasks in a timely manner within a multifunctional team Acquire skills on how to interact with different types of people with diversified backgrounds which helps me to refine my behavioral competency.

Room Attendant

Atlantis Hotel- Spencer St. Melbourne VIC
10.2018
  • Able to clean the bathroom
  • Make the bed
  • Attending to customer’s needs
  • Fast paced environment.

Freelance Makeup Artist

01.2017
  • Attention to the details
  • Certified by makeup school in Australia
  • Can work with no supervision
  • Face to face encounter with customers
  • Customer Focused.

Education

Event Management

Ashton College
Melbourne, VIC
10.2018

High School Diploma -

University of Perpetual Help DALTA
Cavite, Phillipines
04.2018

Skills

  • Could easily cope up with stress and pressure
  • Approachable and calmly facing any situation
  • Has initiative and Organized
  • Trustworthy
  • Responsible
  • Focused
  • Ability to work under pressure
  • Able to take quick decisions
  • Capability to use teamwork skills
  • Able to work in a fast paced environment
  • Able to speak other language - Filipino fluently
  • Positive attitude
  • Fast learner and Eye detail
  • Product Knowledge
  • Data Collection
  • Report Generation
  • Data Entry
  • Microsoft Excel
  • Customer Relations
  • Problem Resolution

Trainings And Seminars

  • CERTIFICATE in SITXFSA001 Use Hygienic Practices for Food Safety: FAA1554
  • CERTIFICATE in RSA SITHGAM001 Provide Responsible Service of Alcohol: GAA0849
  • CERTIFICATE in RSG SITHGAM001 Provide Responsible Service of Gaming: GAA0849
  • CERTIFICATE in Makeup: Glamour, Bridal and special fx Makeup Academy Australia

References

Available on request

Timeline

Knowledge and Process Lead

Wideout
01.2023 - 09.2023

Data Management Specialist

Wideout Workforces Inc.
01.2022 - 01.2023

Customer Service Representative

Concentrix-Alabang
08.2021

Assistant Supervisor - Housekeeping

Crown Metropol-Melbourne VIC
06.2019

Room Attendant

Atlantis Hotel- Spencer St. Melbourne VIC
10.2018

Freelance Makeup Artist

01.2017

Event Management

Ashton College

High School Diploma -

University of Perpetual Help DALTA

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MARY TUESDAY NERI