Marzan Mostafa
Adelaide, Para Hills,SA
Summary
Detail-oriented and experienced professional with over 10 years in sales and product development, merchandising, and research roles. Skilled in data compilation, vendor management, and operational efficiency. Demonstrated success in achieving significant cost reductions through strategic negotiations and ensuring timely deliveries by meticulously monitoring logistics. Proven ability to adapt and contribute to continuous improvement initiatives. Excited to leverage unique skills in the retail or sales profession to enhance organizational processes effectively.
Overview
17
17
years of professional experience
Work History
Sales Consultant
Yes Optus
02.2025 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Monitor stock levels and report shortages.
- Participate in inventory counts.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Senior Sourcing Merchandiser
LEE WRANGLER ASIA
09.2022 - 10.2024
- Spearheaded vendor resourcing initiatives, aligning product development with contemporary designs, color schemes, and fabric and trim quality standards
- Engineered value-added processes such as printing and embroidery, enhancing product offerings as needed
- Ensured on-time delivery by meticulously monitoring supply chain logistics
- Oversaw quality standards for sourced materials, guaranteeing adherence to company specifications
- Collaborated efficiently with supporting teams to facilitate seamless project execution
Researcher & Developer (R&D)
H&M (Hennes & Mauritz)
08.2014 - 02.2021
- Conducted comprehensive research and collated data from varied sources, delivering insights focused on budget alignment, durability, and quality
- Quickly mastered new competencies through cross-functional activities, significantly enhancing operational efficiency and productivity
- Expertly managed multiple tasks during the development season, including lab dips development and fabric price negotiations
- Meticulously ensured prototypes met fit and function expectations within stringent deadlines
- Contributed to continuous improvement initiatives by proposing actionable suggestions and engaging in problem-solving exercises
- Formulated and executed merchandising strategies that harmonised customer expectations with company objectives
Merchandiser
C&A Sourcing International, LTD
01.2011 - 07.2014
- Sourced new vendors to expand product assortment while achieving cost reductions through strategic negotiations
- Cultivated and sustained robust relationships with a diverse array of suppliers through proactive communication
- Diligently operated under pressure, maintaining a strong focus on attention to detail and on-time delivery
Product Developer
Add more Fashions
09.2008 - 11.2010
- Developed garments for men and women in alignment with buyer sketches, delivering stylish and market-relevant products
- Ensured prompt resolution of buyer queries while guaranteeing the timely delivery of requested samples
Education
Bachelor - Fashion Technology
01.2007
Skills
- MS Office PowerPoint
- Adobe Photoshop
- Adobe Illustrator
- Adobe Lightroom
- Trend Analysis
- Personal Strength
- Strategic Thinking
- Analytical Thinking
- Excellent Team Player
- Integrity
- Time management
- Customer relationship management
- Objection handling
Languages
Bengali
English
Timeline
Sales Consultant - Yes Optus
02.2025 - Current
Senior Sourcing Merchandiser - LEE WRANGLER ASIA
09.2022 - 10.2024
Researcher & Developer (R&D) - H&M (Hennes & Mauritz)
08.2014 - 02.2021
Merchandiser - C&A Sourcing International, LTD
01.2011 - 07.2014
Product Developer - Add more Fashions
09.2008 - 11.2010
Shanto-Marium University of Fashion and Technology - Bachelor, Fashion Technology
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