Marzouk Ravoof
Point Cook,VIC
Summary
Qualified computer graduate with over 17 years work experience in the aviation industry across various functions like aircraft technical maintenances records, airport ground operations and air ticket bookings. Someone with excellent customer service and organizational skills capable of working under pressure in fast-paced, time sensitive environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
CAMO Officer/Maintenance Planner
Sharp Airlines
Essendon Fields Airport, Victoria
12.2020 - Current
- Enter daily flight tech log hours/cycles data into Takeflite system
- Monitoring daily due reports for defects/AMP tasks
- Processing the defect deferral from the flight crew report
- Coordinating with Ops/AMO and stores for defect rectification
- Coordinating with Ops/ AMO and stores for AOG recovery
- Contact and assist third party engineering team/Hanger space for the AOG recovery if required
- Generate work packs in accordance with the maintenance planning
- Review and produce a new Duelist for aircraft that have completed maintenance
- Review and reschedule the completed work packs into the Takeflite system
- Coordinating and plan with CAM for the upcoming Engine changes and propeller changes
- Maintaining aircraft, Engine, Propeller records both digital/manual
- Responsible for all CAMO enquiries via email from CAM/Ops/AMO/Stores/Power plants
- Manage and planning maintenance activities as delegated by the CAM.
Engineering - Technical Officer
Kuwait Airways
02.2015 - 02.2019
- Proficient user of Maintenance Information System “MAXI MERLIN” and “AMOS” to maintain aircraft records
- Maintain AD/SB/MODs and SSI compliance records in accordance with Company Policy and FAA and EASA Regulations
- Prepare documentations for Airworthiness renewals (C of A) per calendar year cycle and Maintenance review (CMR) per 120 days cycle
- Provide prompt and accurate updates of the maintenance and inspection records
- And report it to Technical Records Supervisor or any other person authorized by Manager, Quality Control and get it approved by Civil Aviation Authority
- Ensure all flight times & cycles from Tech Logs are correct prior to updating it in the tracking system
- Maintain the logbooks for airframe, engine, and APU on weekly interval
- Prior to amendment of Maintenance checks, extract the completed B defect, notes to Crew, and prepare new Aircraft Maintenance Statement Part I (CRS) and Part II from the technical log folder
- Receive work pack from hangar after maintenance check, verify all the documents and prepare logbook certificates for ADs/SBs special inputs works carried out
- Assist Program Manager with aircraft inductions and decommissioning.
Travel Consultant
AL Rasheed International Travels
10.2011 - 10.2014
- Maintain regular communication with customers prior to departure to provide updated travel information including delayed departures and earlier flight availability
- Prepare Customer’s itinerary and issue the ticket
- Confirm Client’s booking and notify them of their luggage limits and visa requirements
- Handle all cases of reissue, reroutes and refund processes
- Collect payments from Clients and maintain records of transactions.
Travel Consultant
Noor Fathima Hajj and Umra Service
11.2009 - 05.2011
- Maintain regular communication with customers prior to departure to provide updated travel information including delayed departures and earlier flight availability
- Prepare Customer’s itinerary and issue the ticket
- Confirm Client’s booking and notify them of their luggage limits and visa requirements
- Handle all cases of reissue, reroutes and refund processes
- Collect payments from Clients and maintain records of transactions.
Ground Staff Assistant
Paramount Airways
08.2006 - 10.2009
- Provide all necessary help and support to passengers as required by Customer’s airline which may include check in, baggage processing, reservations, ticketing, boarding of flights, air-bridge operation, greeting arrival passengers, handling of VIPs, provide special passenger assistance, handle customer complaints and other duties as assigned.
Education
Bachelor of Science - Computer And Information Sciences
Institute of Airlines & Travel Agencies
Tamilnadu, India01.2007
Skills
- Positive attitude
- MS Office (advance excel & word)
- Flexibility
- Effective communication
- Risk assessment
- Quick learner
- Prioritization
- Multi-tasking
- Team player
- Multitasking
Certification
- Certification on Fairchild Metro 3 & 23 aircrafts.
- 2023 WHS & SMS Safety/Awareness refresher.
- Transport Security training refresher.
- The dirty dozen.
Personal Information
Visa Status: Australian Permanent Resident
Additional Information
ACIS holder in good standing
Timeline
CAMO Officer/Maintenance Planner
Sharp Airlines
12.2020 - Current
Engineering - Technical Officer
Kuwait Airways
02.2015 - 02.2019
Travel Consultant
AL Rasheed International Travels
10.2011 - 10.2014
Travel Consultant
Noor Fathima Hajj and Umra Service
11.2009 - 05.2011
Ground Staff Assistant
Paramount Airways
08.2006 - 10.2009
Bachelor of Science - Computer And Information Sciences
Institute of Airlines & Travel Agencies