MASATO NAKANO
Gold Coast,QLD
Summary
Achievements include improving sales, profit and service metrics through hands-on and proactive leadership of team members and strategic plans. Motivational and hardworking manager with expertise in service processes and marketing campaigns. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
3
3
years of professional experience
Work History
General Staff
Rock Paint
04.2020 - 12.2022
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Surveyed clients to ascertain requirements and expectations for product.
- Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
Education
No Degree - Business Manegement
Momoyamagakuin University
Osaka,Japan03.2020
Skills
- Communications Strategies
- Developing Relationships
- Excellent Communication
- Flexible and Adaptable
- Dependable and Responsible
- Teamwork and Collaboration
Languages
Japanese
Native or Bilingual
English
Professional Working
VISA STATUS ＆ EXRIRY DATE
Working holiday (417) 06/03/2024
Timeline
General Staff
Rock Paint
04.2020 - 12.2022
No Degree - Business Manegement
Momoyamagakuin University
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