Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Masayuki Goto

Katoomba,NSW

Summary

■ As a motivated and customer-oriented individual with a passion for fashion and retail, I am seeking a position at UNIQLO to enhance my skills in customer service, teamwork, and communication. I aim to contribute to the success of the store by delivering excellent service to customers while gaining valuable experience in a dynamic retail environment. I am eager to grow professionally and support UNIQLO's mission of providing high-quality clothing and exceptional shopping experiences.

Overview

5
5
years of professional experience

Work History

Housekeeper

Lilianfels Blue Mountains Resort & Spa
06.2024 - Current
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Cafe Waiter

Komeda Coffee
01.2024 - 05.2024

- Taking customer orders and serving coffee, food, and beverages
- Handling cash and card transactions at the register
- Maintaining a clean and welcoming dining area, including tables and seating
- Assisting with food preparation and presentation in the kitchen
- Providing friendly customer service and addressing inquiries or requests

Passenger Service Officer

Swissport Japan
08.2023 - 09.2023

- Assisting passengers with check-in and boarding procedures
- Handling passenger inquiries and providing flight information
- Managing luggage check-in and ensuring proper tagging
- Coordinating with other airport staff to ensure smooth flight operations
- Handling lost baggage claims and assisting passengers with recovery procedures

All Rounder at Cafe

Doutor Coffee
05.2023 - 07.2023

- Taking customer orders and preparing coffee and other beverages
- Handling cash and card transactions at the register
- Maintaining a clean and organized workspace, including the coffee machines and counters
- Restocking coffee beans, supplies, and baked goods throughout the day
- Assisting with customer inquiries and providing product recommendations

Sales Associate

Honeys Holdings
08.2019 - 01.2020

- Assisting customers with product selection and fitting
- Handling cash and card transactions at the checkout counter
- Maintaining a clean and tidy store environment
- Promoting special offers and new arrivals to customers
- Providing styling advice to customers based on trends and personal preferences

Education

Bachelor - English Communication

Nagoya University of Foreign Studies
Aichi Japan
03.2023

Skills

Teamwork

Customer Service

Multi-tasking strength

Goal-Oriented

Languages

Japanese
Native or Bilingual
English
Professional Working

Timeline

Housekeeper

Lilianfels Blue Mountains Resort & Spa
06.2024 - Current

Cafe Waiter

Komeda Coffee
01.2024 - 05.2024

Passenger Service Officer

Swissport Japan
08.2023 - 09.2023

All Rounder at Cafe

Doutor Coffee
05.2023 - 07.2023

Sales Associate

Honeys Holdings
08.2019 - 01.2020

Bachelor - English Communication

Nagoya University of Foreign Studies
Masayuki Goto