Mashitah Bte Mohamed Salleh Robson
Perth,WA
Summary
Professional payroll specialist with strong background in payroll processing, compliance, and financial reporting. Skilled in utilizing payroll software and managing employee data with precision. Focus on collaboration and adaptability, ensuring seamless operations and effective problem-solving within teams. Known for reliability and delivering consistent results in dynamic environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Development
Iron Copper Audit Services
08.2025 - Current
- Completed Halal Food Awareness Audit training based on Singapore, Malaysia and the Gulf states halal food standards.
- Completing Certificate IV Work Health and Safety.
- Created business strategies to boost shareholder value.
- Utilized digital tools for organizing assignments and deadlines effectively.
- Engaged in community service projects, applying learned concepts to real-world challenges.
- Completed rigorous readings as directed to support unit learning goals.
Management Accountant for a start-up company
Secure Plumbing Specialist Pty Ltd
07.2020 - 06.2025
- Created business strategies to boost shareholder value.
- Analyzed cost variances and provided insights to improve budget performance.
- Collaborated with cross-functional teams to align financial strategies with organizational goals.
- Streamlined financial data collection by implementing new software solutions that integrated seamlessly with existing systems.
- Diminished outstanding debts by analyzing accounts for issues.
- Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks.
- Cooperated with senior leaders to create operating budgets and initiate financial planning.
- Used [Software] to conduct financial analysis, presenting findings to management.
- Enhanced budgeting and forecasting processes for increased accuracy, allowing management to make more informed decisions.
- Optimized cash flow management strategies by analyzing historical trends, improving forecasting models, and minimizing working capital requirements.
- Enhanced profitability analysis methods by incorporating non-financial metrics into evaluations, resulting in a more holistic view of company performance.
- Improved working capital management by identifying areas for cost reduction and implementing strategies to optimize cash flow.
- Reduced operational costs by identifying inefficiencies in workflows and implementing process improvements.
- Streamlined operational processes to enhance efficiency and reduce costs.
- Led cross-functional teams to implement strategic initiatives improving service delivery.
- Implemented new technologies, improving data accuracy and operational workflows.
- Streamlined business processes by analyzing current procedures and implementing necessary improvements.
- Increased overall efficiency by automating repetitive tasks and optimizing workflow.
- Implemented escalation procedures to effectively handle time-sensitive issues.
- Oversaw financial management, ensuring accurate forecasting, budgeting, and reporting to support informed decisionmaking.
- Trained new hires, providing information, and insight into corporate policies and procedures.
- Spearheaded change management initiatives to successfully integrate new processes or technologies into existing operations.
- Negotiated contracts with vendors, securing the best possible terms for the company''s needs and budget constraints.
- Recruited, hired, mentored and trained [Number] staff on business procedures, policies, duties and customer care methods.
- Fostered a positive work environment that supported employee engagement and retention.
- Maximized revenue generation through effective sales strategies and market analysis insights.
- Improved customer satisfaction by quickly addressing and resolving customer complaints and feedback.
- Oversaw risk management efforts, identifying potential operational risks and implementing preventative measures to mitigate impact.
- Oversaw implementation of new CRM system, improving data accuracy and accessibility for sales team.
- Enhanced operational efficiency by streamlining internal processes and eliminating redundant tasks.
- Reduced operational costs with thorough analysis of expense reports and identification of areas for budget optimization.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Interacted well with customers to build connections and nurture relationships.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Maintained employee records in HRIS, ensuring accuracy and confidentiality of sensitive information.
- Led initiatives to automate payroll processes, reducing processing time by streamlining workflows.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Created new hire and termination documents for payroll.
- Maintained strict confidentiality of all payroll information and records.
- Facilitated smooth onboarding of new hires by efficiently entering relevant data into the payroll system.
- Conducted regular reconciliations of general ledger accounts related to payroll transactions for accurate financial reporting purposes.
- Oversaw the transition to a new payroll software platform, minimizing downtime during implementation phase.
- Proactively identified opportunities for process improvement and implemented changes to enhance overall efficiency within the payroll function.
- Enhanced payroll processing efficiency by implementing new software system that streamlined data entry and verification tasks.
- Optimized payroll system for scalability, enabling company to efficiently manage increasing number of employees without sacrificing accuracy.
- Developed comprehensive reports for management, highlighting payroll trends and providing actionable insights for budget planning.
- Improved employee satisfaction with timely and accurate payroll processing, addressing inquiries and resolving issues promptly.
- Coordinated with finance to ensure proper cash flow management for payroll disbursements, maintaining company financial stability.
- Oversaw accurate processing of special payroll situations, such as bonuses, terminations, and leaves of absence, maintaining strict adherence to policies.
- Reduced processing time for new hires by designing and implementing automated system for collecting and verifying employment data.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Tracked employee vacation, sick and personal time.
- Generated reports to track employee time and attendance.
- Maintained confidentiality of employee records and payroll information.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Updated employee files with new details such as changes in address or salary levels.
- Prepared and submitted payroll taxes and reports to regulatory agencies.
- Assisted with recruitment and onboarding of new employees.
- Developed and implemented payroll procedures to streamline workflow.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
Purchasing and Finance Coordinator
Antarctica New Zealand (NZ Government Agency)
01.2016 - 04.2019
- Deployed to Antarctica to experience Health and Safety processes and procedures in an extreme environment.
- Prepared, planned, and presented finance and administration policies and procedures to about 100 employees as part of their inductions before deployment to Antarctica.
- Contribute towards the annual ship order program to Antarctica by being responsible for the requisition and purchasing of inventories for the Engineering department within a tight deadline and high level of accuracy expectations.
- Assisted Health, Safety and Environment Advisors and Managers in applying, reviewing organisation policies and documents and contributed to collating, data entry in the HSS reporting system and assisting with analysing health and safety data for Antarctica.
- Responsible for the maintenance of the Customers’ and Suppliers’ Master Data database.
- Assisted Financial Controller with managing the finance team of 3 with resolving financial data processing errors, end-user support with systems, financial data collation and reporting and hands-on training with Excel and Word.
- Assisted and supported the Procurement Manager with reviewing and implementing PPE procurement policies and procedures.
- Streamlined invoice processing systems, reducing turnaround times and improving payment accuracy.
- Led cross-functional teams in financial audits to identify areas for efficiency improvements.
- Implemented new financial software solutions, enhancing data analysis capabilities for strategic decision-making.
- Streamlined procurement processes to enhance operational efficiency and reduce costs.
- Managed vendor relationships, ensuring timely delivery of quality materials and supplies.
- Developed and maintained purchasing documentation for compliance and auditing purposes.
- Trained junior staff on procurement policies and best practices for improved accuracy.
- Maintained complete documentation and records of all purchasing activities.
- Reviewed purchase orders for accuracy and compliance with company policies before approval, minimizing errors and potential disputes.
- Contacted each vendor and recorded information regarding price, availability and quality of products.
- Created purchase orders and had each signed by production managers.
- Monitored all purchase requisitions and handled adjustments with vendors.
- Developed strong relationships with key suppliers, fostering trust and collaboration that enabled successful negotiations.
- Demonstrated strong analytical skills by effectively managing complex data sets related to supplier performance metrics and spend analysis reports used in decision making.
- Championed process improvements that led to shorter lead times for critical components, enhancing production schedules while minimizing downtime due to material shortages.
- Collaborated with internal and external customers and managed all pricing and availability of all products.
- Ensured accurate documentation of procurement activities, maintaining a comprehensive and organized filing system that facilitated easy access to vital information when needed.
- Spearheaded initiatives to promote sustainable sourcing practices within the organization, reducing environmental impact without compromising quality or costeffectiveness.
- Collaborated with cross-functional teams to ensure timely delivery of products and services, contributing to overall operational effectiveness.
- Provided training sessions for team members on best practices in procurement procedures, raising awareness about regulatory requirements and fostering adherence to internal guidelines throughout the organization.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Managed database of vendor details and pricing information to maintain organization.
- Developed reports on procurement trends to support strategic decision-making initiatives.
- Led cross-functional teams in sourcing projects to achieve organizational objectives effectively.
- Provided purchase information to support budget planning, expenditures and financial commitments.
- Prepared detailed purchase requisitions and documentation for approval by senior management, expediting the procurement process while maintaining transparency throughout all stages of decisionmaking.
- Coordinated with finance department to reconcile invoices, ensuring accurate payment processing and timely resolution of discrepancies.
- Collaborated with cross-functional teams to develop budgets for materials and equipment purchases, promoting fiscal responsibility across departments.
- Maintained accurate records of purchase orders, invoices, and inventory levels, supporting smooth business operations and effective financial management.
- Assisted in the development of procurement policies and procedures, ensuring compliance with industry standards and best practices.
- Oversaw supplier performance reviews to ensure adherence to contractual obligations and identify areas for improvement.
- Streamlined procurement processes by implementing efficient organizational systems and reducing order processing time.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Increased stakeholder satisfaction by providing comprehensive weekly project updates and forecasts.
- Reported regularly to managers on project budget, progress, and technical problems.
- Led accounts payable team to ensure timely processing of vendor invoices and payments.
- Streamlined invoice approval process, reducing processing time by implementing automated workflows.
- Mentored junior staff on best practices in accounts payable operations and compliance standards.
- Developed and maintained relationships with vendors to resolve discrepancies and enhance communication.
- Analyzed financial data to identify trends, improving forecasting accuracy for cash flow management.
- Coordinated monthly closing procedures, ensuring alignment with accounting policies and timelines.
- Implemented internal controls to enhance accuracy and reduce risk of fraud in payment processes.
- Trained staff on new software systems, enhancing overall efficiency in accounts payable functions.
- Implemented electronic payment methods, streamlining workflows and reducing paper usage within the office environment.
- Facilitated prompt resolution of discrepancies through effective communication with internal departments and external vendors.
- Ensured compliance with tax regulations by accurately calculating and reporting sales tax liabilities on a monthly basis.
- Expedited month-end closing procedures by efficiently reconciling outstanding accounts payable balances.
- Contributed to process improvement initiatives, resulting in increased efficiency within the accounts payable department.
- Safeguarded company assets by monitoring fraudulent activity and promptly addressing suspicious transactions.
- Supported annual budgeting efforts by providing accurate historical expenditure data for informed decisionmaking.
- Developed comprehensive reports detailing accounts payable activities, providing valuable insights to management.
- Reduced payment errors by diligently reviewing invoices for accuracy and completeness.
- Enhanced team productivity with cross-training initiatives for the accounts payable department.
- Provided training and mentorship to new hires, fostering a supportive work culture within the accounts payable team.
- Coordinated international payments, navigating foreign exchange rates and banking requirements to ensure successful transactions.
- Negotiated favorable payment terms with key vendors, enhancing cash flow management strategies.
- Collaborated with procurement to reconcile purchase orders, ensuring accurate expense tracking.
- Streamlined invoice processing by implementing efficient data entry and verification procedures.
- Maintained precise vendor records by verifying account information and updating contact details as necessary.
- Leveraged accounting software expertise to optimize automation capabilities for increased accuracy in financial recordkeeping.
- Assisted in preparing for external audits, resulting in consistently positive reviews of financial records.
- Managed high-volume invoice processing while maintaining strict adherence to company policies and guidelines.
- Matched purchase orders with invoices and recorded necessary information.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Input financial data and produced reports using [Software].
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Entered figures using 10-key calculator to compute data quickly.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Presented audit findings to accounting manager after reviewing results and paperwork.
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
- Implemented new accounting processes to decrease spending and work flow downtime.
- Managed payroll discrepancies by collaborating with HR and finance teams to resolve issues promptly.
- Processed payroll for over 1,000 employees with high accuracy and compliance.
- Ensured timely submission of payroll taxes and filings according to federal and state regulations.
- Streamlined payroll procedures, improving efficiency through automation and system enhancements.
- Conducted regular audits to maintain data integrity and compliance with regulatory standards.
- Developed comprehensive training materials for new hires, enhancing onboarding experience in payroll functions.
- Collaborated with HR department to ensure accurate employee records, benefit deductions, and leave balances.
- Managed payroll data entry and processing for [Number] employees to comply with predetermined company guidelines.
- Managed end-to-end processing of bi-weekly and monthly payrolls for a diverse workforce within strict deadlines.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Provided exceptional customer service by responding to employee inquiries regarding payslips, deductions, taxes, and benefits in a timely manner.
- Maintained confidentiality by securely storing sensitive employee information according to established data protection protocols.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Supported employees during transitions such as promotions or terminations by ensuring proper adjustments were made in their payrolls.
- Reviewed time records for [Number] employees to verify accuracy of information.
- Streamlined the payroll process for increased efficiency through implementing new software tools.
- Kept management informed about important changes in tax laws that could impact company finances or operations.
- Ensured compliance with federal, state, and local tax regulations by maintaining updated knowledge of laws and guidelines.
- Resolved complex payroll issues promptly, maintaining a high level of employee satisfaction.
- Played a key role in implementing a new timekeeping system that led to more accurate reporting of hours worked across departments.
- Prepared accounts for scheduled audits and assisted with audit process to facilitate faster completion of tasks.
- Applied knowledge of regulations, employment law, and tax code to keep operations in compliance with applicable standards.
- Contributed significantly to successful completion of year-end financial audits through diligent record keeping and attention to detail in reconciling accounts.
- Assisted in the development of company-wide payroll policies and procedures to standardize processes and improve overall efficiency.
- Liaised with external auditors during annual reviews to provide necessary documentation and answer questions related to the company''s payroll processes.
- Reconciled health care benefits, tax contributions, and retirement accounts to facilitate large-scale account reconciliations.
- Assisted employees with navigating online self-service portals for accessing paystubs, updating direct deposit information, and managing tax withholdings.
- Tracked employee vacation, sick and personal time.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Managed and updated employee benefits information.
- Coordinated resolution of payroll discrepancies.
- Assisted with recruitment and onboarding of new employees.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Developed and implemented payroll procedures to streamline workflow.
- Generated reports to track employee time and attendance.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
PayGlobal Analyst
MYOB PayGlobal Limited
07.2013 - 08.2015
- Responding to inbound calls and emails from New Zealand and Australian PayGlobal payroll users regarding payroll processing issues such as setting up awards, timesheets import and reporting, rates reconciliations, PAYG filing, superannuation, terminations, and level 1 resolutions.
- Collaborated with cross-functional teams to integrate systems and enhance operational efficiency.
- Developed and executed integration plans for software applications, ensuring seamless data transfer.
- Led training sessions for team members on new system integrations and processes.
- Managed project timelines and deliverables, ensuring alignment with overall business objectives.
- Implemented troubleshooting protocols for integrated systems, enhancing reliability and user satisfaction.
- Facilitated communication between technical teams and stakeholders to align on project goals and outcomes.
- Trained end-users on newly integrated systems, improving adoption rates and user satisfaction.
- Enhanced project efficiency with thorough documentation of system specifications and requirements.
- Liaised between technical teams and stakeholders to communicate project expectations, progress updates, and post-integration support plans effectively.
- Provided high-quality customer service throughout all stages of the integration process, addressing concerns promptly to maintain client satisfaction levels consistently high.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Provided technical support for hardware and software issues, ensuring prompt resolution for end-users.
- Configured user accounts and permissions, improving access control and security measures.
- Collaborated with senior technicians to streamline ticketing processes, increasing response efficiency.
- Documented troubleshooting procedures and solutions, creating a knowledge base for future reference.
- Continuously improved technical skills through self-directed learning, staying up-to-date with industry developments and best practices in desktop support.
- Provided exceptional customer service to end-users, addressing their concerns and resolving issues promptly.
- Enhanced user experience by providing timely and efficient desktop support to endusers.
- Streamlined the troubleshooting process by creating detailed documentation for common technical issues encountered by endusers.
- Contributed to a positive work environment by maintaining excellent communication with team members and endusers.
- Increased productivity by training end-users on various software applications and hardware devices.
- Assisted with the deployment of new hardware and software, ensuring seamless integration into existing systems.
- Troubleshot and diagnosed issues with [Type] and [Type] areas.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Created user accounts and assigned permissions.
- Configured and tested new software and hardware.
- Patched software and installed new versions to eliminate security problems and protect data.
- Helped streamline repair processes and update procedures for support action consistency.
- Managed payroll discrepancies by collaborating with HR and finance teams to resolve issues promptly.
- Streamlined payroll procedures, improving efficiency through automation and system enhancements.
- Conducted regular audits to maintain data integrity and compliance with regulatory standards.
- Analyzed payroll data trends to identify areas for improvement, contributing to strategic decision-making processes.
Education
Post Graduate Diploma - Accountancy and Information Systems
Canterbury University
Christchurch, New Zealand01.2007
Bachelor of Commerce and Management - undefined
Lincoln University
Christchurch, New Zealand01.1998
Skills
- International business development
- Sales and business development
- Small business development
- Strategic business development
- Profitability analysis
- Financial analysis
- Problem-solving
- Problem-solving abilities
- Critical thinking
- Relationship building
- General accounting
- Verbal and written communication
- Adaptability and flexibility
- Active listening
- Attention to detail
- Meeting deadlines
- Proficient in [software]
- Exceptional Microsoft Excel skills
- Skilled in [software]
- Project management
- Audit support
- Data auditing assistance
- Research support
- Ten-key operator
- Integrated accounting systems
- Analytical skills
- Payroll policies and procedures
- Payroll software proficiency
- Microsoft applications
- Daily payroll activities
- Payroll documentation
- Microsoft office
- Customer service
- Payroll reconciliation
- Excel proficiency
- Decision-making
- Wages and deduction calculation
- Time tracking and review
- Investigating discrepancies
- Employee training
- Expense reimbursements
- Database maintenance
- Conflict resolution
- Discrepancy reconciliation
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Collaborated with team of [Number] in the development of [Project name].
- Supervised team of [Number] staff members.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Implemented web-based human resources and time sheet system to minimize errors and cost while improving payroll efficiency.
- Consistently received positive performance reviews.
Certification
MYOB Gold Partner
MYOB Certified Payroll Specialist
MYOB Certified Practice
Languages
Indonesian
Professional Working
Interests
- Adventure Travel
- Enjoy hobbies that combine physical activity with outdoor exploration
Successes
- 2017 deployment to Scott Base, Antarctica.
- Established business systems and processes at the start-up stage.
- Consistently achieved 65% Gross Profit, increased Owner’s equity and generated positive cash flow.
- Prepared pricing and contributed to securing a building contract worth over $700K, the highest in the company's history.
Timeline
Business Development
Iron Copper Audit Services
08.2025 - Current
Management Accountant for a start-up company
Secure Plumbing Specialist Pty Ltd
07.2020 - 06.2025
Purchasing and Finance Coordinator
Antarctica New Zealand (NZ Government Agency)
01.2016 - 04.2019
PayGlobal Analyst
MYOB PayGlobal Limited
07.2013 - 08.2015
Bachelor of Commerce and Management - undefined
Lincoln University
Post Graduate Diploma - Accountancy and Information Systems
Canterbury University