Summary
Overview
Work History
Education
Skills
Timeline
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Masiuddin Mohammed

Customer Service Representatives
13 Trenerry Avenue, Ingle Farm,SA

Summary

Knowledgeable and dedicated customer service professional with extensive experience in Type industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

1
1
year of professional experience
1
1
year of post-secondary education

Work History

Customer Service Representative

United Petroleum
Seaton, SA
03.2023 - Current
  • Responded to customer requests for products, services, and company information.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Developed customer service policies and procedures to meet and exceed industry service standards.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Handled customer inquiries and suggestions courteously and professionally.

Cashier

Rundle City Convenience Store
Adelaide, SA
02.2023 - 05.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.

Education

Master Of Information Technology System - IT

Kaplan University
Adelaide, SA
02.2023 - Current

Skills

    Report preparation

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Timeline

Customer Service Representative

United Petroleum
03.2023 - Current

Cashier

Rundle City Convenience Store
02.2023 - 05.2023

Master Of Information Technology System - IT

Kaplan University
02.2023 - Current

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Masiuddin Mohammed Customer Service Representatives