Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
Improved overall customer satisfaction rates by addressing inquiries promptly and resolving concerns in a professional manner.
Increased delivery accuracy by verifying addresses, cross-referencing order details, and obtaining necessary signatures upon completion of each transaction.
Supported company growth initiatives through participation in marketing efforts designed to increase brand visibility within target markets.
Cleaner
Big 4
09.2023 - 12.2023
Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
Assembler
Kingpin
07.2023 - 09.2023
Gained expertise in operating multiple types of tools and machinery essential for efficient assembly processes, resulting in increased versatility within the role.
Retained precise inventory control through accurate record-keeping of assembled parts and materials used during shifts.
Reduced assembly errors by following detailed instructions and blueprints for each project.
Collaborated effectively with team members to meet production targets consistently.
Machinery Operator
D&J Moon
08.2021 - 05.2023
Boosted production quality by adhering to precise specifications and maintaining high attention to detail during machine operations.
Streamlined processes through continuous improvement initiatives, identifying areas for optimization within daily operations.
Improved safety standards with thorough equipment inspections and adherence to company protocols.
Ensured compliance with industry regulations by following established guidelines for safe machinery operation at all times.
Packer
Sunnyside
05.2021 - 08.2021
Contributed to customer satisfaction by securely packaging fragile items to prevent damage during shipment.
Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
Maintained a clean and organized work environment, promoting safety and productivity.
Increased accuracy of packed items by diligently following packing lists and verifying product information.
Pick Packer
Cutri Fruit
12.2018 - 05.2021
Participated in continuous improvement initiatives, offering suggestions for process enhancements that resulted in increased efficiency.
Assisted in inventory management, conducting regular counts and reporting discrepancies.
Assisted supervisors with special projects as needed, showcasing versatility and commitment to overall team success.
Collaborated with the shipping department to ensure accurate labeling and documentation for smooth transit processes.
Key Account Executive at TRANSPORT & LOGISTICS NIG. LTD NOW AFRICA GLOBAL LOGISTICS & TRANSPORT NIG. LTDKey Account Executive at TRANSPORT & LOGISTICS NIG. LTD NOW AFRICA GLOBAL LOGISTICS & TRANSPORT NIG. LTD