Mason MacGregor
Townsville,Australia
Summary
Service-driven Liquor Store Clerk with expertise in cash register systems and known for processing sales data quickly and effectively. Dependable and reliable, offering exceptional record of flexibility and attendance. Considered smart, adaptable and versed in wide-ranging products.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Liquor Assistant
BWS
07.2022 - Current
- Educated customers on different promotions, spirits and wines to facilitate buying decisions.
- Received payments by cash, credit and personal check and remitted correct change.
- Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
- Greeted customers, helped locate merchandise and suggested suitable options.
Liquor Sales Assistant
Redcape Hotel Group
02.2019 - 06.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Waiter
Star Hotel & Restaurant
10.2015 - 04.2019
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Customer Sales Consultant
Telstra
04.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted call-in customers with questions and orders.
- Responded to customer calls and emails to answer questions about products and services.
- Emphasized product specifications to meet customer needs.
- Maintained customer accounts and relationships.
Education
High School Diploma -
William Ross State High School
Annandale, QLD11.2015
Skills
- Thorough Knowledge of Product
- Cash Register Operations
- Heavy Lifting
- Shipment Verification
- Customer Assistance
Certification
Queensland Responsible Service of Alcohol
References
Mr. Matthew Donetta
Hospital Administrator @ Midland Hospital
1 Clayton Street, Midland WA 6056
0402422357
mdonetta@gmail.com
Miss. Veeleah Edoni
APS 3 Public Servant for Australian Taxation Office
11 Liverpool Lane, Townsville 4810
0448089194
Veeleah.nledoni@yahoo.com.au
Timeline
Customer Sales Consultant
Telstra
04.2023 - Current
Liquor Assistant
BWS
07.2022 - Current
Liquor Sales Assistant
Redcape Hotel Group
02.2019 - 06.2021
Waiter
Star Hotel & Restaurant
10.2015 - 04.2019
High School Diploma -
William Ross State High School