Mason Pleass
Truganina,VIC
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge in sales and team building/management. Highly effective mentor driven to assess individual and group performance to implement improvements and set/exceed goals. Determined individual with background in maintaining and achieving high results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Manager
Surge Direct Marketing
01.2021 - 06.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached and counselled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Membership Service Consultant
Fitness First QV Platinum - Melbourne CBD
11.2022 - 08.2023
- Hit sales targets consistently month on month.
- Discussed options with clients and determined appropriate plans.
- Documented payment details and personal information on customer accounts.
Membership Service Manager
Goodlife Sandringham
08.2023 - Current
- Resolved customer complaints in professional and timely manner.
- Trained and supervised team of staff members to meet sales goals.
- Monitored service staff performance and provided feedback for improvement.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Met with customers to discuss service needs and offer available solutions.
Education
Associates of Applied Business - Applied Business
La Trobe University
Melbourne, VICSkills
- Verbal and Written Communication
- Customer Relationship Management
- Lead Generation
- Staff Management
- Sales Expertise
- Sales Process
- Coaching and Mentoring
- Sales Presentation
- Team Leadership
Certification
Natasha Dhia Antoni
Fitness First QV - Sales Manager
Contact Number: 0431036159
Shawn Teo
Fitness First MC - Club Manager
Contact Number - 0413842276
Lyle Moses
Goodlife Sandringham - Club Manager
Contact Number - 0431440226
Natasha Dhia Antoni
Fitness First QV - Sales Manager
Contact Number: 0431036159
Timeline
Membership Service Manager
Goodlife Sandringham
08.2023 - Current
Membership Service Consultant
Fitness First QV Platinum - Melbourne CBD
11.2022 - 08.2023
Sales Manager
Surge Direct Marketing
01.2021 - 06.2022
Associates of Applied Business - Applied Business
La Trobe University
Natasha Dhia Antoni
Fitness First QV - Sales Manager
Contact Number: 0431036159
Shawn Teo
Fitness First MC - Club Manager
Contact Number - 0413842276
Lyle Moses
Goodlife Sandringham - Club Manager
Contact Number - 0431440226
Natasha Dhia Antoni
Fitness First QV - Sales Manager
Contact Number: 0431036159
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