Masooma Mahmoodi
Narre Warren North,VIC
Summary
Dedicated employee known for punctuality, pursuing employments options where good customer service and positive attitudes will make a different. Punctual problem solver and avid multitasker. Skilled Packager with 3.5 years of experience accomplishing production goals in fast-paced environments. Focused on providing high-quality customer service to customers.
Overview
5
5
years of professional experience
Work History
Packing Assistant
Atlas fine foods export and import
08.2021 - Current
- Completed special packing projects according to specific client requirements, ensuring customer satisfaction.
- Maintained high quality control standards by thoroughly inspecting products before packaging them.
- Collaborated with team members to streamline packing process, resulting in faster order fulfillment.
- Contributed to positive customer feedback by ensuring accurate order fulfillment through careful attention to detail.
Customer service
Dandenong market
01.2020 - 08.2021
- Provided exceptional customer service while negotiating payment arrangements within company guidelines.
- Trained new cashiers on procedures, customer service, and sales techniques.
- Provided exceptional customer service, resolving client inquiries promptly and professionally.
- Answered customers' questions and providing exceptional customer service.
- Improved customer service by projecting friendly and knowledgeable attitude.
Education
Advanced diploma of legal practice -
Victoria University
Melbourne, VIC07.2024
VCE -
Chisholm Institute
Dandenong, VIC01.2023
English -
Chisholm Institute
Dandenong 01.2021
Skills
- Building customer trust and loyalty
- Poised under pressure
- Teamwork and collaboration
- Computer skills
- Maintaining cleanliness
- Warehouse Navigation
- Order Fulfillment
- Supply Restocking
- Willing to Learn
- Problem-solving abilities
- Active Listening
- Customer service experience
Languages
Persian/ Dari/ Hazaragi
Hobbies and Interests
- Running
- Learning different skills
- Communication
- Travel
- Great food
- Perfectionist
Timeline
Packing Assistant
Atlas fine foods export and import
08.2021 - Current
Customer service
Dandenong market
01.2020 - 08.2021
Advanced diploma of legal practice -
Victoria University
VCE -
Chisholm Institute
English -
Chisholm Institute
Similar Profiles
Hikmetullah OZTURKHikmetullah OZTURK
Operations Manager at ABW Foods Import ExportOperations Manager at ABW Foods Import Export
TATIANE SILVA DE FARIASTATIANE SILVA DE FARIAS
Business Owner at TF Export - Import Export BusinessBusiness Owner at TF Export - Import Export Business
Sumit SinhaSumit Sinha
Resident Representative at Export-Import Bank of IndiaResident Representative at Export-Import Bank of India