Masoud Bakhshi
Hope Island,QLD
Summary
Motivated real estate professional with experience in both property management and residential sales, including managing a 140+ property portfolio. Confident in tenant onboarding, inspections, maintenance coordination and compliance, as well as prospecting through cold calling, letter drops and database growth. Tech-savvy with strong skills in Agentbox, RP Data, Pricefinder, MRI Vault and Microsoft Office. Multilingual in English, French, Dari (Persian), Urdu, Hindi and Punjabi, with a proven ability to build strong client relationships and deliver a smooth end-to-end experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Belle Property
09.2025 - Current
- Worked closely with the lead agent, coordinating daily tasks and priorities to support high-performing sales campaigns.
- Coordinated with associate agents to ensure consistent follow-up, smooth handovers and aligned communication with all clients.
- Focused on prospecting and database growth through high-volume cold calling, letter drops and systematic follow-up.
- Conducted targeted letterbox drops to generate appraisals, promote new listings and build local brand awareness.
- Generated 3 new appraisals within 2 weeks through consistent prospecting, cold calling and letterbox campaigns.
- Built and maintained a clean, well-structured database to support ongoing listing and sales opportunities.
- Advanced user of real estate software and CRMs including Agentbox, ID for Me, RP Data, Pricefinder, Props and similar platforms.
- Confident with Microsoft Excel for tracking KPIs, reporting activity and analysing campaign results.
- Proficient with Microsoft Word and other Office applications for preparing letters, proposals and property marketing documents.
- Supported the sales team with accurate data entry, list segmentation and system processes to maximise efficiency and conversion.
Property Manager
Belle Property
08.2024 - 09.2025
- Managing a portfolio of 140+ properties, overseeing day-to-day operations including tenant onboarding, lease sign-ups, and entry/exit inspections.
- Coordinating and approving maintenance requests while liaising with contractors and owners to ensure timely resolutions.
- Handling tenant applications, screening, and approvals in line with agency procedures.
- Maintaining regular communication with landlords and tenants, ensuring expectations are met and issues resolved quickly.
- Overseeing compliance with tenancy regulations and company policies.
- Building positive long-term relationships with owners and tenants.
Sales Associate
Harcourts RG
11.2023 - 08.2024
- Assisted with open homes, buyer inspections, appraisals and preparation of property documentation and contracts.
- Maintained and updated property listings and client records in CRM systems with strong attention to detail.
- Supported agents with day-to-day client communication, ensuring a smooth and professional experience from enquiry to settlement.
- Conducted cold calling, prospecting, database building and letterbox drops to generate new leads and nurture future business.
- Utilised CRM software to manage leads, track client interactions and improve follow-up and conversion rates.
- Collaborated with the sales team to develop marketing strategies for new listings, including campaign planning and buyer targeting.
- Assisted with negotiating offers and counteroffers, helping ensure alignment with client expectations and current market conditions.
- Researched local market trends and recent sales to provide accurate pricing insights and basic investment guidance to clients.
- Built strong relationships with buyers, sellers and local residents through exceptional service, reliability and timely communication.
Sales Administration Assistant (Real Estate)
Barry Plant Real Estate
01.2023 - 08.2023
- Managed documentation, listings, and filing systems.
- Communicated with agents, clients, and stakeholders to streamline processes.
- Processed contracts and property documentation using digital platforms.
- Processed contracts and maintained up-to-date records in CRM software.
- Managed communication between agents, clients, and vendors to streamline processes.
- Assisted in scheduling open houses and property viewings efficiently.
- Updated marketing materials to reflect current property information accurately.
- Conducted research on market trends to support sales strategies effectively.
Customer Service / Sandwich Artist
Subway
11.2023 - 01.2024
- Assisted in inventory management by tracking ingredient levels and notifying management of shortages.
- Trained new employees on sandwich preparation techniques and customer service protocols.
- Enhanced customer experience by providing prompt service and addressing inquiries effectively.
- Implemented waste reduction practices by optimizing ingredient usage during sandwich assembly.
Picker/Packer
Dineamic
08.2021 - 04.2022
- Inspected items for quality assurance before shipping to ensure standards met.
- Maintained organized inventory system to facilitate quick retrieval of products.
- Implemented safety protocols, reducing workplace incidents and enhancing team safety awareness.
Education
Certificate IV - Real Estate Practice
Entry Education
Brisbane04.2023
Driver Training Certificate -
Norwell Motorplex
Brisbane06.2023
Year 12 Certificate - undefined
Government Senior Secondary School
01.2022
First Aid & CPR - undefined
Australia Wide First Aid
01.2024
Skills
- Multilingual: English, Dari (Persian), Urdu, Hindi and Punjabi & French,
- Strong interpersonal, communication and negotiation skills
- Experience in sales and developing long-term client relationships
- Skilled in market research and competitive/property analysis
- Effective problem-solving and conflict resolution, maintaining positive outcomes for all parties
- Highly organised with strong time management, able to multitask in high-volume, fast-paced environments
Certification
- Current QLD DriversLicense
- CERT IV Completion In Real Estate Practice
- Adept in administrative duties and maintaining CRM Systems
- Outstanding skills in relationship development and public relations
Timeline
Sales Associate
Belle Property
09.2025 - Current
Property Manager
Belle Property
08.2024 - 09.2025
Sales Associate
Harcourts RG
11.2023 - 08.2024
Customer Service / Sandwich Artist
Subway
11.2023 - 01.2024
Sales Administration Assistant (Real Estate)
Barry Plant Real Estate
01.2023 - 08.2023
Picker/Packer
Dineamic
08.2021 - 04.2022
Year 12 Certificate - undefined
Government Senior Secondary School
First Aid & CPR - undefined
Australia Wide First Aid
Certificate IV - Real Estate Practice
Entry Education
Driver Training Certificate -
Norwell Motorplex