Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

MAST CARLY

10 darlinup rd Wyee,NSW

Summary

Reliable Mail Carrier committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols. with extensive carrier experience on high-volume routes. Dedicated with clean driving record and extensive familiarity with local communities, thoroughfares and streets. Delivered mail and packages to recipients while safely performing job functions and meeting deadlines. Excellent planning and communications skills enabled desired results.

Overview

28
28
years of professional experience

Work History

Postal Carrier,Parcel Delivery

Australia Post
08.2019 - 02.2021
  • Planned and cased mail in sequence of delivery for designated route.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Distributed mail on foot to residences and businesses, delivering to many customers per shift.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Handled mail and packages with care to prevent damage during delivery.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Kept mail delivery records to track delivered and undelivered items and identify delivery issues.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs

Large Store Merchandiser

Crossmark
06.2009 - 09.2011
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Updated pricing and signage to complete product displays and educate customers

Customer Service Representative

Coles Supermarket
02.1994 - 02.1998
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Butchery Assistant

Stampede Meat
02.1993 - 07.1994
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Wrapped meat produce to maintain quality, freshness and condition
  • Adhere to safety and cleanliness standards and maintained equipment
  • Set up displays and stocked shelves with fresh meats, rotating stock for quality
  • Packaged and labeled meat items in preparation for sale to customers
  • Maintained cleanliness and safety standards to prevent contamination and comply with regulations

Education

No Degree -

Northlakes High School
San Remo, NSW
01.1997

Skills

  • Money Orders
  • Inspecting Goods
  • Basic Maintenance
  • Administrative Support
  • Insured Mail Procedures
  • Professional Relationships
  • Device Scanning
  • Parcel Delivery
  • Lifting Equipment
  • Compliance Requirements
  • Collect Packages
  • Customer Satisfaction
  • Serve Customers
  • Public Service
  • Critical Thinking
  • Change-Of-Address Orders
  • Strategy Development
  • Documentation and Recordkeeping
  • Progress Tracking
  • Order Fulfillment
  • Local area route knowledge
  • Route Navigation
  • Data Entry
  • Mail-sorting and delivery sequence
  • Registered mail protocols

Accomplishments

  • CHILD MINDING for 20years Increased parents' happiness by taking on additional chores and relieving burdens.
  • Also a mother of 9 children ages are 27,25,24,22,19,16,15,8 and 7
  • Received consistent positive remarks for quality of care.
  • Earned numerous referrals to other families due to exceptional reliability, affordable rate and positive reports.

Additional Information

Also worked for Coles -(Lake haven, The Entrance)

Williams shoes -Lake haven

Stampede Meats Lake haven

Wyee Take away -Wyee

Crossmark -marketing company


Timeline

Postal Carrier,Parcel Delivery

Australia Post
08.2019 - 02.2021

Large Store Merchandiser

Crossmark
06.2009 - 09.2011

Customer Service Representative

Coles Supermarket
02.1994 - 02.1998

Butchery Assistant

Stampede Meat
02.1993 - 07.1994

No Degree -

Northlakes High School

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MAST CARLY