Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

MASTILO TOLWA

Townsville,QLD

Summary

Dynamic professional with a rich background in maintaining high standards of cleanliness and hygiene at Housekeeping, and supporting team efficiency at Resort Casino. Excelled in fast-paced environments, leveraging strong problem-solving skills and attention to detail. Proven ability in teamwork, collaboration, and multilingual communication (English, French, Swahili), enhancing customer satisfaction and operational productivity.




SAFETY PROCESS

AHSB1021 inspect and clean machinery for plants,animal and soil material.

AHC WRK 309 apply environmentally sustainable work practices.

AHCCHM304 Transport and store chemicals.

AHCCHM Prepare and apply chemical to control pest,weeds and diseases.

AHCMOM302 Perform machinery maintenance.

AHCMMOM 305 operate specialised machinery and equipment.

AHCMG301 control weeds.

HLTAID 001. provide cardiopulmonary resuscitation.

HLTAID 003 provide first aid

RIIMPO317F Conduct civil Construction Skid streeet loader operations.

RIIMPO 0320 F Conduct Civil construction excavator operations.

RIIWHS202E enter and work confined spaces

RIIWHS 204 work safety of heights

TLILICOOO3HRW Lincence to Operate a Forklift Truck

Overview

1
1
year of professional experience

Work History

Work Experience at the Ville

Resort Casino
11.2022 - 11.2022
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Participated in workshops and presentations related to projects to gain knowledge.

Duties House Keeping,Laundry,cleaning

Housekeeping
10.2021 - 05.2022

Meticulous and reliable Cleaner with over 1 years of experience in maintaining cleanliness and hygiene in various environments including residential homes, offices, and commercial establishments. Proficient in using a variety of cleaning tools and products, with a keen eye for detail and a commitment to delivering high-quality service.

  • Performed thorough cleaning and sanitization of surfaces, restrooms, and common areas
  • Managed waste disposal and recycling tasks in compliance with environmental regulations
  • Maintained inventory of cleaning supplies and equipment
  • Responded promptly to client requests and feedback, ensuring high customer satisfaction
  • Worked efficiently both independently and as part of a team to achieve cleanliness standards
  • Adhered to safety protocols and practices to prevent accidents and injuries

Education

Certificate II in English - English-as-a-Second-Language Education

TAFE QLD
QLD
12-2023

Skills

  • Teamwork and collaboration
  • Quick learner
  • Fast learner
  • Problem-solving
  • multiple language ENGLISH,FRENCH,SWAHILI
  • driving licence
  • ability to work in fast paced environment
  • Teacher with 18 years of experience
  • Good attention to details and excellent customer service

Languages

French
Full Professional
Swahili
Native or Bilingual
English
Full Professional

Interests

  • Participating in cultural exchange programs and homestays
  • pastor of church
  • Enjoy participating in football for overall physical and mental well-being

Timeline

Work Experience at the Ville

Resort Casino
11.2022 - 11.2022

Duties House Keeping,Laundry,cleaning

Housekeeping
10.2021 - 05.2022

Certificate II in English - English-as-a-Second-Language Education

TAFE QLD
MASTILO TOLWA