Mat Garner
Pimpama,QLD
Summary
With a proven track record at Christchurch Helicopters, I excel in vessel navigation and crew management, enhancing safety and guest satisfaction. Leveraging maritime regulations knowledge and route planning expertise, I've effectively optimized operations and reduced costs, achieving notable improvements in service quality and environmental sustainability.
Experienced with yacht navigation, safety protocols, and crew management. Utilizes expertise to maintain vessel operations smoothly and efficiently. Track record of ensuring compliance with maritime regulations and achieving high standards in yacht maintenance and voyage planning.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
6
6
years of professional experience
Work History
Yacht Captain
Christchurch Helicopters
06.2024 - Current
- Managed financial budgets for vessel operations, optimizing resource allocation while maintaining excellent service quality.
- Enhanced professional development for junior crew, improving retention.
- Maintained accurate records of vessel logs, inventory control, maintenance schedules, and regulatory documentation for audits or inspections.
- Coordinated seamless guest arrivals and departures, providing a welcoming atmosphere on board.
- Developed comprehensive safety protocols, minimizing risks and ensuring compliance with maritime regulations.
- Implemented environmentally friendly practices onboard, reducing waste generation and promoting sustainable yachting operations.
- Delivered exceptional cruising experiences through meticulous route planning and itinerary development.
- Oversaw vessel maintenance, guaranteeing smooth operations and prolonging the yacht''s lifespan.
- Conducted thorough pre-departure checks to verify that all equipment was operational and seaworthy.
Deck Officer
Prestige Sea and Air
02.2022 - 07.2024
- Documented and reported safety-related concerns or incidents.
- Operated vessel at economic engine speeds per established policies.
- Improved navigational safety by conducting thorough pre-voyage planning and route analysis.
- Maintained availability of vessel safety equipment and issued crew-specific PPE.
- Contributed to successful port calls by coordinating with local authorities and agents for required services, such as pilotage, towage, and berthing arrangements.
- Promoted teamwork among crew members through clear communication, regular meetings, and collaboration on various tasks.
- Maintained compliance with international maritime regulations through diligent adherence to protocols and documentation requirements.
- Supported the ship''s safety management system by participating in regular drills, inspections, and audits onboard the vessel.
- Prevented accidents by conducting comprehensive risk assessments prior to each voyage or operation.
- Continuously updated knowledge on maritime trends regulatory changes through ongoing professional education keeping abreast with industry advancements.
- Enhanced vessel performance by implementing efficient watchkeeping procedures and monitoring equipment status.
Service and Operations Manager
Leigh Smith Yachts
03.2019 - 02.2023
- Managed cross-functional teams, ensuring timely completion of projects within budget constraints.
- Ensured compliance with all relevant industry regulations and standards in order to mitigate risk exposure for the company.
- Reduced operational costs through effective resource management and budget control.
- Identified areas for improvement in customer experience, implementing changes that led to higher satisfaction ratings.
- Led the implementation of new technologies to enhance service offerings and streamline operations across the organization.
- Collaborated closely with sales teams to identify upsell opportunities, driving additional revenue generation from existing customers.
- Achieved consistent on-time delivery of services through rigorous scheduling and project management practices.
- Evaluated competitor offerings regularly, adjusting strategy as needed to maintain a competitive advantage in the market.
- Drove process improvements to reduce operational inefficiencies, resulting in cost savings for the organization.
- Established strong vendor relationships, negotiating favorable contracts for products and services.
- Developed and implemented strategies to maximize customer satisfaction.
Education
International Certificate of Medical Fitness
Australian Maritime Safety Authority
Certificate of Safety Training
Australian Maritime Safety Authority
AMSA STCW II/4 Navigational Watch Rating
Australian Maritime Safety Authority
Radio Operator Certificate of Proficiency (GMDSS)
Australian Maritime Safety Authority
Coxswain (NC1) Certificate
Nautical Training Services
Senior First Aid Certificate
Paradise First Aid
04-2024
Skills
- Vessel navigation
- Maritime regulations
- Route planning
- Guest relations
- Anchoring techniques
- Crew management
- Emergency procedures
- Tender operations
Languages
Italian
Limited Working
Portuguese
Limited Working
Spanish
Limited Working
Timeline
Yacht Captain
Christchurch Helicopters
06.2024 - Current
Deck Officer
Prestige Sea and Air
02.2022 - 07.2024
Service and Operations Manager
Leigh Smith Yachts
03.2019 - 02.2023
International Certificate of Medical Fitness
Australian Maritime Safety Authority
Certificate of Safety Training
Australian Maritime Safety Authority
AMSA STCW II/4 Navigational Watch Rating
Australian Maritime Safety Authority
Radio Operator Certificate of Proficiency (GMDSS)
Australian Maritime Safety Authority
Coxswain (NC1) Certificate
Nautical Training Services
Senior First Aid Certificate
Paradise First Aid
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