MATA FAIO
Brisbane
Summary
Dedicated Freight Coordinator with extensive experience in International freight forwarding. Goal-driven and adaptable professional with experience in managing multiple tasks and projects simultaneously, seeking a new challenge to leverage my skills in communication, problem-solving, and time management to ensure the efficient functioning of an office environment.
Overview
19
19
years of professional experience
Work History
ADMINISTRATION & PROJECTS SUPPORT OFFICER (TEMP)
CARINITY
05.2024 - 06.2024
- Providing administrative support to the Executive Manager Business and Development, Fleet Coodinator and Projects Team through data entry, maintaining databases, developing, engagement with providers and project contracts.
- Purchase orders are raised in a timely manner ensuring compliance with budgets and approval.
- TechOne and FleetMate systems used
- Accounts Payable - Invoices processed in a timely manner.
- Databases & files accurately maintained.
- Outstanding tasks are followed up and completed or escalated in a timely manner
- Scanning, Filing, Mail, Stationary orders
- Transporting vehicles for service/wash
EXPORT FREIGHT COORDINATOR
PENTAGON FREIGHT SERVICES (OIL & GAS)
04.2017 - 02.2023
- Liaising with customers and overseas offices to coordinate export shipments (courier, Air, FCL, LCL)
- Securing space with the Airline & ensuring cargo is lodged to meet airline cut off
- Maintaining up to date communication with clients, efficiently providing guidance and shipment/enquiry status
- Verifying cargoes suitability for international transport and making relevant arrangements should the freight require repacking
- Facilitating airfreight / sea freight bookings of various types of cargo including Dangerous Goods
- Ensuring competitive buying
- Timely and accurately completing export clearances and preparing export documentation (inclusive of DG and consular documentation)
- Pre-alerting and monitoring consignments in a timely manner
- Quoting clients & overseas agents
- Completing billing process (timely and accurately coding supplier's invoices and preparing files for handover to Accounts)
- Maintained strong relationships with carriers, fostering trust and reliability in transportation partnerships.
IMPORT AIRFREIGHT OPERATIONS
KUEHNE & NAGEL PTY LTD
03.2015 - 02.2017
- Registering import shipments into SALOG
- Daily tracking of flights & updating clients on the progress of their shipment
- Communication with customers, airlines and overseas offices
- Monitoring progress of Customs and quarantine clearance via ICS
- Processing AR & AP Invoices
- Sending necessary documents to the customs broker to organise clearance
- Collecting payment from clients prior to delivery of cargo (if not on credit terms)
- Coordinating deliveries of Customs released freight to destination with transport team
- Track & trace all local and interstate deliveries
- Quoting customers and overseas offices
- Billing of Airfreight shipments accurately and timely
EXPORT AIRFREIGHT OPERATIONS
DHL GLOBAL FORWARDING
03.2013 - 11.2014
- Coordinating end to end solutions for clients (including bookings, documentation, cartage, reporting, job invoicing)
- Generating quotes and managing invoice processes
- Liaising with clients, carriers, government departments, service providers and overseas offices.
- Providing status updates / reporting to clients and overseas offices
- Pre-alerting clients & overseas offices
- Liaising with Sales Reps with regards to quotes & new potential clients
EXPORT AIRFREIGHT COORDINATOR
TOLL GLOBAL FORWARDING
03.2012 - 03.2013
- Make export bookings and prepare and lodge all related documentation including EDNs & forwarding Instructions
- Liaising with clients, airlines, Customs and overseas offices
- Coordinate pick up & deliveries
- Quoting / Invoicing clients & overseas offices
- Pre-alerting clients and overseas offices
- Track & trace shipments daily and update clients and overseas offices accordingly
IMPORT/EXPORT AIRFREIGHT OPERATOR
CUNNINGHAM GILL LTD
08.2007 - 03.2012
- Creating shipments & Processing import shipments into EDI
- Ensure all relevant documents/information is received prior to arrival
- Monitor arrival of cargo into AKL
- Sending arrival notices to the importer
- On forwarding clearance documents to third party Brokers
- Quoting / Invoicing customers & overseas agents
- Checking freight availability with the airline & co-loaders to avoid storage
- Arrange deliveries
- Assist with processing Import Sea freight shipments
- Assist with Accounts Receivables / Payables
- Answering phones & assisting reception when required
- EXPORT AIRFREIGHT: Create shipments & place bookings with co-loaders
- Arranging pick up from suppliers
- Creating Hawb's/Mawb's
- Sending booking confirmation to customers
- Invoicing/Quoting
- Pre-alerting clients, co-loaders & overseas agents
- Assist with Export Sea freight bookings
- Assist Accounts Receivables / Payables.
DATA ENTRY OPERATOR
EDS (PART TIME)
04.2007 - 10.2007
- Having fast numeric data entry skills. Entering bank cheque serial numbers.
- Have strong attention to detail
- Have the ability to read daily targets and deadlines
EXPORT AIRFREIGHT DATA ENTRY CLERK
DHL DANZAS
04.2005 - 04.2007
- Supporting the Export Operations team
- Registering high volume of export jobs into LOGIS (in house database)
- Obtaining export documents from suppliers
- Updating Freight terms, Charges, Shipper & Consignee details
- Pre-pare Customs compiling for the Customs Broker to lodge export entry
- Updating final weight measures in the system & printing the final Hawbs
- Handling Direct Mawbs
EXPORT AIRFREIGHT RUNNER
DHL GLOBAL FORWARDING
02.2005 - 04.2005
- Pre-alerting clients & overseas offices
- Preparing Export document pouch for lodgement
- Checking warehouse regularly for final weight measurements
- Daily lunch runs for the team
- Filing/fax/scanning/ordering stationary
- Picking up/dropping off documents to Customs and MAF
CALL CENTRE/DATA ENTRY
ANSWER SERVICES (TEMP)
01.2005 - 02.2005
- Answering phones for personal voicemail banks.
- Having fast and accurate alpha and numeric data entry skills with a minimum of 60wpm.
Education
High School Diploma -
OTAHUHU COLLEGE
NEW ZEALAND09.2002
Skills
- Shipment Tracking
- Operational Procedures
- Problem solving
- 65Wpm Typing Speed
- Documentation Preparation
- Organizational Skills
- Customer Service
- Time Management
- Multitasking Abilities
- Pickup Arrangements
- Processing AR & AP Invoices
- Transportation Coordination
- Teamwork abilities
References
- Emma Broquet (Operations Manager), Pentagon Freight Services, 0420 838 730
- Annie Crow (Team Lead), Pentagon Freight Services, 0424 190 248
- Lagona Sheppard (Office Manager - NZ), Cunningham Gill Ltd, +64 021 806 714
Timeline
ADMINISTRATION & PROJECTS SUPPORT OFFICER (TEMP)
CARINITY
05.2024 - 06.2024
EXPORT FREIGHT COORDINATOR
PENTAGON FREIGHT SERVICES (OIL & GAS)
04.2017 - 02.2023
IMPORT AIRFREIGHT OPERATIONS
KUEHNE & NAGEL PTY LTD
03.2015 - 02.2017
EXPORT AIRFREIGHT OPERATIONS
DHL GLOBAL FORWARDING
03.2013 - 11.2014
EXPORT AIRFREIGHT COORDINATOR
TOLL GLOBAL FORWARDING
03.2012 - 03.2013
IMPORT/EXPORT AIRFREIGHT OPERATOR
CUNNINGHAM GILL LTD
08.2007 - 03.2012
DATA ENTRY OPERATOR
EDS (PART TIME)
04.2007 - 10.2007
EXPORT AIRFREIGHT DATA ENTRY CLERK
DHL DANZAS
04.2005 - 04.2007
EXPORT AIRFREIGHT RUNNER
DHL GLOBAL FORWARDING
02.2005 - 04.2005
CALL CENTRE/DATA ENTRY
ANSWER SERVICES (TEMP)
01.2005 - 02.2005
High School Diploma -
OTAHUHU COLLEGE
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