Mataan Farah
northcote
Summary
Team Leader at Sonsa Market, skilled in mentoring and staff training. through strategic training programs and effective problem-solving. Expert in sales data analysis and documentation, driving informed decisions. Proficient in team supervision and complaint resolution, ensuring smooth daily operations and exceptional customer service.
Overview
6
6
years of professional experience
Work History
Team Leader
Sonsa Market
03.2020 - 12.2025
- Mentored junior staff on operational best practices and effective teamwork strategies.
- Developed training programs to elevate team performance and increase productivity levels.
- Analyzed sales data to identify trends, informing strategic decisions for product placement.
- Handle reporting the total sales on ever day and closing tills
Education
High School Diploma -
Thornbury High School
Thornbury, VIC10-2024
Skills
- Problem-solving
- Team supervision
- Staff training
- Documentation and reporting
- Overseeing daily activities
- Cash handling
- Complaint resolution
Timeline
Team Leader
Sonsa Market
03.2020 - 12.2025
High School Diploma -
Thornbury High School